- Report: #414912
Report - Rebuttal - Arbitrate
Complaint Review: Idearc Media Corp
Idearc Media CorpPO Box 619810 DFW Airport, Texas U.S.A.
Idearc Media Corp Incorrect Ad Placed. So Why Is Idearc Media Still Charging Me? DFW Airport Texas
*UPDATE Employee: customer service
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
It is my hope that who ever reviews this letter might be able to help in this matter.
I have been harassed over and over regarding my U-Call I Haul advertisement.. As I have told several collections agents, that the add was wrong and never authorized them to place it in the first place. I do not have nor never did have a drop off trailer. They never corrected the problem from day one. It is now being said, that I am responsible for the bill of 300.00 or more. I was told by the Sales Rep Jonathan Givens. Quote that from the start that he would be sending me a rough draft of my ad for picking up scrap metal in my local area. I spoke with him for two hours and repeatedly said. Please send me a copy before you run this ad so that I could make sure it was correct. Did he do that? No. But instead he ran the ad which was a misprint. I have been contacted by potential customers but could not service them reason being that I do not own a drop off tailor. I pick up scrap metal. I also indicated that this was a hobby not a corporation. I am a victim and need this resolved. To all that would listen, please help. Now I have the numbers of over 15 individuals, that needed a drop off trailer. It angered me that, still. I am having to constantly tell people calling. Sir or Ma mm the add was a misprint. And they and myself really feel, that the Customer Service Rep: Jonathan Givens was just trying to meet the sales quota. Please help me. I have been threatened by collections agencies, that they will report me to the credit department, but maybe I should have reported this company from the start.
This Is an ad, that Is In The Yellow Pages Now. But that Does Not Represent What I Specifically Do:
I was contacted by Sales Rep: Jonathan Givens on 1/15/2009 after I submitted my complaint to other affiliated personal with Idearc Media. I again indicated to him that I was displeased with the ad that was being disclosed in the Verizon Yellow Pages. I told him that I was angry because he never returned my phone calls before this got out of hand. I again said that I did not own a drop off tailor and how did he come up with this. As we spoke he did say Willie ,I can not refund this but I can correct the misprint. At that point I requested that he send me a copy of what the corrected ad would look like. I again reminded him that, The ad should display U Call I Haul
Free Scrap metal Pickup. Same Day Service and that it would list my number. Also that I did some light Hauling after that he decided to foward me a corrected copy but would not adjust the 300.00 dollar bill. I have with me a copy of the correction through the e-mail. If you can help. I can send the corrected copy.
Sincerely Willie James Smith
St. Petersburg, Florida
This report was posted on Ripoff Report on 01/22/2009 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Idearc-Media-Corp/DFW-Airport-Texas-75261-9810/Idearc-Media-Corp-Incorrect-Ad-Placed-So-Why-Is-Idearc-Media-Still-Charging-Me-DFW-Airpo-414912. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.