- Report: #312824
Report - Rebuttal - Arbitrate
Complaint Review: Idearc Media - Verizon Yellow Pages
Idearc Media - Verizon Yellow Pagessuperpages.com Temecula, California U.S.A.
Idearc Media - Superpages Automatic Renewal Ripoff!!! Temecula California
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Last year there were huge changes as we were moving out of State as well as had new website addresses. Because Idearc was changing buildings, they did not bother to have their reps contact their clients nor did they send out a change of ad form for renewal. They just automatically renewed our ad without notifying us. Charging us over 3000.00 and threatening us with court fees and backcharges if we dont pay.
Every year I was contacted by my rep. We have ads in 4 books. Who the hell keeps track when each book is renewing. That is our reps job to contact us. Thats part of the high advertising costs. Idearc employees were extremely rude and foul mouthed. I have never had such awful service. I will never use Verizon again. And we have 3 business. Shame on You Verizon. P.S. We will not pay.
This report was posted on Ripoff Report on 02/28/2008 05:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Idearc-Media-Verizon-Yellow-Pages/Temecula-California-92591/Idearc-Media-Superpages-Automatic-Renewal-Ripoff-Temecula-California-312824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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