• Report: #478163

Complaint Review: Idearc Media

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  • Submitted: Mon, August 10, 2009
  • Updated: Mon, August 17, 2009

  • Reported By:Euless Texas
Idearc Media
West Airfield Dr DFW Airport, Texas U.S.A.

Idearc Media (Verision) Unauthorized Charges DFW Airport Texas

* : Customer Service

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I was very mislead by Rep for Idearc Media. He told me my total bill would be for the year $1020.00, but in fact it would be $2040.00. When I called Customer service they said I Signed the agreement. Which I did but the Agreement was very misleading. The agreement had new monthly total but not a total cost of the advertizing. I was under the understanding it would be for 6 months not a year. And no where on the agreement does it say how long I would be paying this. They would not listen or try to work this out. And when asked to talk to the person who made the decision. I was told that could not happen. So as far as customer service they have none. I will never use this company again and advise everyone else to stay clear!!!

Ualosers
Euless, Texas
U.S.A.

This report was posted on Ripoff Report on 08/10/2009 01:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Idearc-Media/DFW-Airport-Texas-75261/Idearc-Media-Verision-Unauthorized-Charges-DFW-Airport-Texas-478163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1

Customer Service

AUTHOR: Idearc - (U.S.A.)

We are never pleased when one of our clients is unhappy.  Please give me the opportunity to review your issue.  I promise someone will get back to you within 48 hours with an update.  Please provide me with the following information and e-mail back to me at

customerservice@idearc.com

 

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