- Report: #362871
Report - Rebuttal - Arbitrate
Complaint Review: Idearc Media
Idearc Media3131 Katella Ave Los Alamitos, California U.S.A.
Idearc Media False and misleading tactics used to produce a recording that confirms a contract Los Alamitos California
*Consumer Comment: Same Situation
*UPDATE Employee: customer service
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Today I managed to talk to a customer service agent who had me listen to the recorded message in which I supposedly agreed to the contract. There were lots of beeps and the Idearc employee's voice could be heard echoing "my" responses. I believe the recording was skewed to make it sound as though I had agreed to the terms, when in fact I did not. In reality, I said I did not want to go through with it since it would be $27.00 per month.
It is as easy to tamper with a tape recording as it is with an image -- perhaps easier. I do not believe, therefore, that the recording would hold up in a court of law, particularly since this company has already lost a similar lawsuit.
This report was posted on Ripoff Report on 08/14/2008 11:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/Idearc-Media/Los-Alamitos-California-90720/Idearc-Media-False-and-misleading-tactics-used-to-produce-a-recording-that-confirms-a-cont-362871. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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