- Report: #794168
Report - Rebuttal - Arbitrate
Complaint Review: Ideelworld
IdeelworldInternet United States of America
Ideelworld Tranquility Alley No merchandise, took my money Internet, Internet
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I sent an email to the contact email on their website, but received no response.
I had to search all over the internet to find another email address for them. Unfortunately, I found many many reports of this company either not delivering, or sending the wrong, or substitute merchandise to their customers. I did find an alternative email and sent an inquiry to it.
I received back what appeared to be an automated response of "Awaiting Shipment". That was mid September. I immediately sent a response asking what this meant and when should I expect shipment, and requesting a tracking number. I received no response.
Here it is, Nov. 1st and still I have received nothing.
Today, I sent another email and surprise, surprise, I received a non-delivery response that email address is no longer valid. So, I sent another email to the one on the website... no longer valid.
I called my bank, and they are investigating and lodging a dispute / recovery claim against the company and moneybookers.
Hopefully they will be able to get some response from this company.
This report was posted on Ripoff Report on 11/01/2011 03:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ideelworld/internet/Ideelworld-Tranquility-Alley-No-merchandise-took-my-money-Internet-Internet-794168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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