• Report: #460952

Complaint Review: Identity Theft Shield Inc

  • Submitted: Thu, June 11, 2009
  • Updated: Tue, February 23, 2010

  • Reported By:Arden zhills Minnesota
Identity Theft Shield Inc
3076 Hanna Ct Palm Harbor, Florida U.S.A.

Identity Theft Shield Inc Beware of this company Palm Harbor Florida

*REBUTTAL Owner of company: identity theft shield, inc. refund policy

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Charged me $349 to my bank account. Called them and was told I would get a refund. After several calls got my refund. Three days later A stop payment was issued. Several calls again no calls back from them explaining why the stop payment was issued.Finally turned the matter over to A.G of my state. Matter is now pending.

Gary
Arden zhills, Minnesota
U.S.A.

This report was posted on Ripoff Report on 06/11/2009 10:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Identity-Theft-Shield-Inc/Palm-Harbor-Florida-34684/Identity-Theft-Shield-Inc-Beware-of-this-company-Palm-Harbor-Florida-460952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

identity theft shield, inc. refund policy

AUTHOR: glenn - (United States of America)

we at identity theft shield, inc. would like our customers to know that we have a 100% refund policy. gary was refunded and well remembered at our company from his many phone calls. his behavior will never be forgotten. nonetheless, he was refunded. as we have done just under a million dollars in sales last year, it is always possible to make a mistake. this is why we refund every customer with any complaint. we want to be respected. at the time mentioned in his complaint, our company was banking with washington mutual. they went out of business that month. if we had to stop payment and re-issue a check without his understanding and repeated verbal abuse. we still did so. if any attorney general ever contacts us, we back it up with instant cooperation and consideration. this is why we are still in business and will remain in business. if anyone gets scamed we would be shut down. if you do a million plus in business and only get 2 complaints from people that were refunded, your doing great. sincerely, identity theft shield, inc. 
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