• Report: #451998

Complaint Review: Ifriends

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  • Submitted: Thu, May 14, 2009
  • Updated: Tue, May 26, 2009

  • Reported By:iLORIN Other
Ifriends
ifriendsv2.net Internet Nigeria

Ifriends fraudulent Internet

*UPDATE Employee: Reply from iFriends

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I am a Nigerian student whose education depended solely on the money on my mastercard. i registered with this site 'for free' using my mastercard details and i was cheated.
$246 was taken from my mastercard (it was emptied to the last dime). In my country, that is a very large amount of money.I dont know what to do. this is my last hope.
If anyone knows Nigeria, you'll know that the economy in the country is very bad and that money means a lot to me. i dont want to drop out. please if there is anyone that can help. Please if there is anyone out there that can help!!

Kator
iLORIN
Nigeria

This report was posted on Ripoff Report on 05/14/2009 05:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ifriends/internet/Ifriends-fraudulent-Internet-451998. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Reply from iFriends

AUTHOR: Sarah - (U.S.A.)

Unfortunately, because Kator did not provide many individual details, we could not find his account. We very much want to resolve the issue that Kator has brought up, and we strongly urge him to contact our Customer Care department. From Nigeria, he can email us at help@ifriends.net, or he can call +1-561-656-0500 (not a toll-free call). Our Customer Care department is available 24 hours a day, 7 days a week.

The iFriends service contains both free areas and premium pay-per-view areas. A user may choose to access either, or both, of these areas. Before entering a pay-per-view area, all charges are clearly and conspicuously disclosed in advance, and the user must affirmatively choose to enter that premium area. If Kator has received charges from iFriends, this means that he chose to access premium areas of the service. Once we hear from Kator and are able to locate his account, we will be happy to provide him with more specific details.

We have been in business for 14 years, and we have more than 9 million satisfied customers. We have consistently maintained excellent ratings with all leading consumer protection agencies. In addition, we have pioneered and developed online consumer best practices that have been adopted by many other services. The iFriends service is verified by TRUSTe and is on its sealholder list of the most trustworthy online businesses.
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