- Report: #196463
Report - Rebuttal - Arbitrate
Complaint Review: Igia - Milinex - Singer Storm
Igia - Milinex - Singer StormInternet U.S.A.
Igia - Milinex - Singer Storm RipoffSwept My Money Away Internet
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I have sent e-mails to customer service every day for 2 months. I receive the canned response "a customer service rep will respond as soon as possible". I did receive a response that said my refund was in process. That was 6/1/06.
Today I started calling Milinex's customer service number at 3:30. I continuously hit redial as I was getting a busy signal. I did this until 5:00 p.m. (that's the time their office closes). I also used my cell phone and called the 800 number for ordering just to try and get "someone" on the line. After 12 attempts, I got the same recording: "due to overwhelming response..." "to get a faster response, send an e-mail" (which I have done every day for the last 2 months only to get a canned response) then I got disconnected.
I discovered through the Attorney General's office in California that they are putting together complaints against the company. I am to send them the info. If I have not received my refund by 6/16 (15 days after I received the e-mail stating my refund was in process), I am sending the info to the Attorney General.
While my refund is only $67.00, and from what I am reading most folks are scammed for hundreds of dollars, this company must be stopped!!!
This report was posted on Ripoff Report on 06/14/2006 07:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Igia-Milinex-Singer-Storm/internet/Igia-Milinex-Singer-Storm-RipoffSwept-My-Money-Away-Internet-196463. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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