• Report: #216220

Complaint Review: Igia Windstorm Vac

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  • Submitted: Tue, October 17, 2006
  • Updated: Tue, October 17, 2006

  • Reported By:Horsham Pennsylvania
Igia Windstorm Vac
245 8th Avenue PMB 855 New York, New York U.S.A.

Igia Windstorm Vac ripoff New York New York

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Ordered Winstorm Vac via infommercial in November 2005. I never received vac and was charged a ridiculous amount that was not advertised. I asked that the order be cancelled and money refunded. They sent me an email stating that they saw that the order was cancelled and my $378 was being refunded shortly. They never refunded money and sent them numerous emails that never got answered.

Finally, reported them to the Better Business Bureau and they responded that I must show them proof that I paid. Well, they already sent me an email stating that their records showed that I paid them $378, why should I have to prove to them again. I have to pay now to get those statements from my bank.

I still call customer service and get put on hold and never speak to a representative. I finally spoke to someone today and they said that I would have to write a letter to an office in Maine. Why? They already wrote me from their office in NY that the are responding since they heard from the BBB.

I need this money now to buy my son school clothes for the fall, and this has been going on now for almost a year. The BBB is slow as well in following this matter up.

Catherine
Horsham, Pennsylvania
U.S.A.


This report was posted on Ripoff Report on 10/17/2006 10:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Igia-Windstorm-Vac/New-York-New-York-10016/Igia-Windstorm-Vac-ripoff-New-York-New-York-216220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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