- Report: #543772
Report - Rebuttal - Arbitrate
Complaint Review: Image One Cellular
Image One Cellular4391 Northwest Parkway Hilliard, Ohio United States of America
Image One Cellular Defective Cell Phones/Deceptive Sales/Horrible Customer Service Hilliard, Ohio
*UPDATE Employee: Response
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I returned the defective phones only to receive "repaired" phones back that were still exhibiting the same problems. After returning the same phones for the same problems multiple times, I was informed the phones are now out of warranty and I was out of luck even though the phones were defective right from the start.
So the moral of the story is...Image One Cellular has a return rate closer to 50%, their quality control department is non-existent, and their repair/return department doesn't repair anything.
DO NOT BUY PHONES FROM THEM. THERE ARE MANY OTHER SUPPLIERS OUT THERE WHO ARE MUCH MORE RELIABLE.
This report was posted on Ripoff Report on 12/22/2009 01:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Image-One-Cellular/Hilliard-Ohio-43026/Image-One-Cellular-Defective-Cell-PhonesDeceptive-SalesHorrible-Customer-Service-Hillia-543772. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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