• Report: #1072773

Complaint Review: Images

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  • Submitted: Sat, August 03, 2013
  • Updated: Sat, August 03, 2013

  • Reported By: Carl — Tropic Utah
Images
, Select State/Province USA

Imageex I ordered two printer cartridges , neither of which work Internet

*Consumer Suggestion: Have you tried

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I ordered a two cartridge pack for my printer from the co., on eBay, I think. Both cartridges started ok but after about five copies they are unusable because of large dark smears on the paper. I sent a message about the problem after the first one raided, but got no reply. I tried the give5stars approach, but couldn't get anywhere there either.


This report was posted on Ripoff Report on 08/03/2013 11:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Images/Select-StateProvince/Imageex-I-ordered-two-printer-cartridges-neither-of-which-work-Internet-1072773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
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#1 Consumer Suggestion

Have you tried

AUTHOR: MochaG - ()

Have you tried cleaning the ink head? There should be a functionality on the printer's set up property or its software to do the cleaning. Sometimes a printer's ink head is dirty after it's been used/unused for a while. As a result, the print out becomes dirty and/or smear. If you did not mention about printing out OK for the first 5 copies, I would suspect the cartirdge. But you mentioned that, I suspect your printer instead.

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