- Report: #1053062
Report - Rebuttal - Arbitrate
Complaint Review: Imaging Services, Inc
Imaging Services, Inc18543 Devonshire Street Northridge, California USA
Imaging Services, Inc Copier toner scam Northridge California
*Consumer Suggestion: Red Flag
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This company calls you and gets someone to tell them the brand and model of your copier and then sends you toner for it. They then bill you an outrageous amount for the toner. In our case, they billed us $800 for a toner cartridge that you can buy for $60. They call up and demand that you pay for the invoice and provide evidence of you receiving the UPS package.
They get the name of the person that they taked to about what brand and model copier you have and put the nam on the packing slip and invoice so it seems legitimate.
When I called them, they said that we ordered the toner and that we gave them a PO #. Our toner is included in our copier service agreement so there is no need fo us to order toner and we don't use PO numbers.
They are slick and effective as we paid one bill without realizing what happened and almost paid a second bill.
I would advise you not to give out information over the phone about your copier or printers and to refuse any toner that shows up that you didn't order.
This report was posted on Ripoff Report on 05/22/2013 03:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Imaging-Services-Inc/Northridge-California-91324/Imaging-Services-Inc-Copier-toner-scam-Northridge-California-1053062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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