- Report: #1084596
Report - Rebuttal - Arbitrate
Complaint Review: Iman NP Center LLC
Iman NP Center LLC26771 W. 12 mile Rd suite 101 Southfield, Michigan Southfield, Select State/Province USA
Iman NP Center LLC Iman Weightloss Veronica Shivachi Antoine WilliamsIman NP Iman NP Clinic Horrible Customer Service,Ghetto Non-Medical Un-Trained Staff, Veronica Williams was rude and disrespectful and never completed my living social purchase Southfield Michigan
*Consumer Comment: Extremely satisfied customer
*Consumer Comment: My Rxperience was so different I find it hard to believe we're talking about the same place.
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I purchased a living social package from Iman Weightloss months ago. I called to set up my appointments with-in 2 days. When I called, I spoke to Veronica Shivachi and she kept saying how she would call me back because she was tied up and blah blah blah. When I called back about a week later, she told me to call the office and not to contact her anymore. I was confused because that was the number on her website and her living social so I texted her, she responded rudely and said that she has a new number and an "assistant" that would handle all of her clients from now on.
When I called the office, a ghetto ill-mannered young female answered the phone and scheduled my appointments. When I went to my first appointment, I recognized the female's voice and she was very loud and very abbrasive. Upon leaving, I confirmed my appointment. A day later I recieved a phone call from a another one of her un-trained unproffesional staff and she had said that they double booked and they need to reschedule my appointments. ALL of them. I had 6 left and I only have 2 days off a week, and I tweaked my schedule to fit them, I was upset and said that I could only reschedule two until I go work out some different dates with my supervisor.
My second appointment, I was pushing it because when I HAD to reschedule, I had to push it to a day I was working, I had no choice because of their mistake. I showed up 10 minutes late to my appointment and Veronica came steaming to the front saying that there is a 25 dollar late fee. She had NEVER mentioned that before and truth be told it was their fault I was LATE! I got on the machine and after my session I left, the whole office was so rude it was bad atmosphere. Next week for my next appointment I called the day of my appointment and asked if I could cancel because work was running over, and the young lady but me on hold and Veronica JUMPED on the phone and said there was a 50.00 cancellation fee. I was livid but had no choice. Where are all of these fees coming from? Why couldn't they accomodate me and this was THIER mistake?
I called back a couple of days later to reschedule my appoints and I was told that they had NO available appoints for the month. I was LIVID! Then I heard Veronica in the background saying rude and snippy comments, ( Which she does in person as well ). I kept calling for about 3 weeks and everytime I called there was a NEW untrained unproffesional worker and they kept saying they were booked and they would call me back when they had open availability. They never called and never responded to my e-mails about a refund.
The office is small, thrown together and messy. Veronica is not a good business woman, and I would never go back and never reccomend it. This place is a rip off and I suppose that's why her prices are crackhead cheap, because your dealing with crackhead professionals!
This report was posted on Ripoff Report on 09/14/2013 08:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Iman-NP-Center-LLC/Southfield-Select-StateProvince-48034/Iman-NP-Center-LLC-Iman-Weightloss-Veronica-Shivachi-Antoine-WilliamsIman-NP-Iman-NP-Clin-1084596. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.