- Report: #88182
Report - Rebuttal - Arbitrate
Complaint Review: Imperial Benefits
Imperial BenefitsP.O. BOX 2667 CHAMPLAIN, New York U.S.A.
Imperial Benefits ripoff, DISHONEST, FRAUDULENT CHAMPLAIN New York *UPDATE .. Imperial Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
CLICK HERE to see how Imperial Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
I received a phone call for a credit card with a credit limit of 2500. Judi operator#015, stated that since I had been turned down by other companies, I could re-establish my credit with this card. I was told the card would be 279.00 which would come directly out of my savings account, and I would receive my card in a few weeks.
I received a packet with material in it that did not pertain my credit card. I called and continually asked to speak with a Manager, and I kept getting this same man all the time. I finally asked him what I needed to do to get a refund. He told me to send the material back, along with a letter stating why I was dissatisfied, and they would refund my money.
I mailed everything March 15, 2004. I called him the first week in April he said it woould be deposited on April the 9th,It wasn't. I called back on 04/12/04, the same man answered the phone and said refunds are only done on Fridays, and my money would be deposited 04/16/04, it wasn't. I called 04/19/04, this same man who is answering the phone all the time, stated that I took to long to return the product, so I wouldn't be receiving a refund. I asked to speak to his Manager and he became irrate. I told him I will speak to my Attorney, which I did, the man screamed "just do what you have to do" and hung up on me.
Fort Myers, Florida
This report was posted on Ripoff Report on 04/19/2004 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Imperial-Benefits/CHAMPLAIN-New-York/Imperial-Benefits-ripoff-DISHONEST-FRAUDULENT-CHAMPLAIN-New-York-UPDATE-Imperial-B-88182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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