- Report: #413287
Report - Rebuttal - Arbitrate
Complaint Review: Imperial Majesty Cruise Line And Ramada Plaza Resorts
Imperial Majesty Cruise Line And Ramada Plaza Resorts2419 E Commercial Blvd, Fort Lauderdale, Florida U.S.A.
Imperial Majesty Cruise Line And Ramada Plaza Resorts Cancelled Cruise can't get a refund Fort Lauderdal Florida
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We were livid as you can imagine. There were several other people there with respective emotions. This all happened January 3, 2009, my birhday, which was the occassion for the cruise. From that day to today January 17,2009 I have been unable to receive a refund for the $118.00 in port charges and the $217.00 for a cabin upgrade.
I have spoken to the resevation department at least every couple of days and have yet to get the same answer twice. They keep claiming it will be returned to my account. Today when I called and told them I was looking at my bank account and it was not there. That's when they informed me it would take 4-6 weeks for a refund. Which I do not expect to happen, but I will keep you posted.
Thank you for being a voice for the RIPPED OFF.
This report was posted on Ripoff Report on 01/17/2009 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Imperial-Majesty-Cruise-Line-And-Ramada-Plaza-Resorts/Fort-Lauderdale-Florida-33308/Imperial-Majesty-Cruise-Line-And-Ramada-Plaza-Resorts-Cancelled-Cruise-cant-get-a-refund-413287. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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