- Report: #552532
Report - Rebuttal - Arbitrate
Complaint Review: Imperial Majesty Cruise Lines - Ramada Plaza Resorts
Imperial Majesty Cruise Lines - Ramada Plaza Resorts2419 E COMMERCIAL BLVD, FORT LAUDERDALE, Florida United States of America
Imperial Majesty Cruise Lines - Ramada Plaza Resorts HIGHLY INAPPROPRIATE BEHAVIOUR OF TIME SHARE REPS FORT LAUDERDALE, Florida
*Author of original report: the cruise?
*Consumer Comment: So Did You Take the Cruise?
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itinerary was: fly to Orlando, drive rental car to Ft Lauderdale and spend 2 nights, take 2 night cruise to Nassau, spend 2 nights in Orlando.
free rental car for a week turned out to be too small to hold 2 adults and our luggage and we had to upgrade by necessity to midsize car and pay differential.
led to believe we must take time share tour from Ft Lauderdale. turned out to be palm beach shores, a 50 minute drive each way from Ramada Plaza Resorts. Company should have scheduled us to do tour on our drive from Orlando thus saving 2 hours of needless driving
Palm Beach Shores Time Share. Receptionist was rude. We were forced to lunch with real estate rep, Connie (Johnson?) though we prefered not to eat. Connie refused categorically to answer our question "what is the per square foot asking price range of the time share units we are being offered"? After we finished eating we excused ourselves to have a cigarette outside while Connie finished her lunch. Upon returning about 5 minutes later, Connie had disappeared. We were then accosted by an alleged manager of "VACATION VILLAGES" namely Lee Spivak who informed us that our tour was terminated and we were to depart immediately and were led to believe the cruise (for which we had prepaid) might not any longer be available to us. Upon exiting the Palm Beach Shores we were accosted by and yelled at by another "manager" of Vacation Villages.
As for Ramada Plaza Resorts, the hotel is located in an undesirable geographic area, is NOt EVEN IN Fort Lauderdale nor close to beaches. The hotel is shabby, 2 of 4 elevators were not in operation and the restaurant was poorly managed both as to seating guests reasonably promptly and the quality (not quantity) of food offered
This report was posted on Ripoff Report on 01/11/2010 01:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Imperial-Majesty-Cruise-Lines-Ramada-Plaza-Resorts/FORT-LAUDERDALE-Florida-33308/Imperial-Majesty-Cruise-Lines-Ramada-Plaza-Resorts-HIGHLY-INAPPROPRIATE-BEHAVIOUR-OF-TI-552532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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