- Report: #363291
Report - Rebuttal - Arbitrate
Complaint Review: Imperial Majesty Cruise Lines
Imperial Majesty Cruise Lines2419 East Commercial Blvd. Fort Lauderdale, Florida U.S.A.
Imperial Majesty Cruise Lines/Ramada You can get your money back! Act ASAP!! Fort Lauderdale Florida
*Consumer Suggestion: Imperial Majesty Ramada Plaza Resorts (How I Got My Refund) It Really Can Happen, Ft. Lauderdale, FL
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The salesperson, Elliot, was very nice and friendly, and described the cruise. It sounded lovely, I would be on a 2 day cruise going to Nassau, Bahamas, as well as a 2 night stay in a Fort Lauderdale Ramada "4 Diamond" (?!) hotel as well as a 2 night stay in an Orlando Hotel. Food was to be complimentary, as well as a week of rental car service. All I had to pay was the taxes, which I had to do right then. I foolishly agreed, and gave them my credit card number, and was charged $597.
I was excited, but felt a little nervous, the whole "too good to be true" bell was ringing in my head. I belatedly decided to look them up, and lo and behold, I stumbled across this website.
After reading all the horrible reports on both the cruise and the attitude upon refund requests, I was almost scared to call the customer service line. I am glad I did however, because even though they put me on hold for several minutes and transferred me around a little bit, it was actually pretty easy to get the whole thing cancelled. I booked the trip on August 13, and canceled it today, on August 15, so it is possible that the promptness of the cancellation aided the ease, but whatever the reason, it was much easier than I thought it would be.
I am also going to send a letter by way of some sort of recorded delivery service to hopefully absolutely insure my refund. I'll update this as soon as this happens!
White Plains, New York
This report was posted on Ripoff Report on 08/15/2008 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Imperial-Majesty-Cruise-Lines/Fort-Lauderdale-Florida/Imperial-Majesty-Cruise-LinesRamada-You-can-get-your-money-back-Act-ASAP-Fort-Lauderda-363291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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