- Report: #363291
Complaint Review: Imperial Majesty Cruise Lines
| Imperial Majesty Cruise Lines 2419 East Commercial Blvd.
Fort Lauderdale, Florida U.S.A. |
|
Imperial Majesty Cruise Lines/Ramada You can get your money back! Act ASAP!! Fort Lauderdale Florida
*Consumer Suggestion: Imperial Majesty Ramada Plaza Resorts (How I Got My Refund) It Really Can Happen, Ft. Lauderdale, FL
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The salesperson, Elliot, was very nice and friendly, and described the cruise. It sounded lovely, I would be on a 2 day cruise going to Nassau, Bahamas, as well as a 2 night stay in a Fort Lauderdale Ramada "4 Diamond" (?!) hotel as well as a 2 night stay in an Orlando Hotel. Food was to be complimentary, as well as a week of rental car service. All I had to pay was the taxes, which I had to do right then. I foolishly agreed, and gave them my credit card number, and was charged $597.
I was excited, but felt a little nervous, the whole "too good to be true" bell was ringing in my head. I belatedly decided to look them up, and lo and behold, I stumbled across this website.
After reading all the horrible reports on both the cruise and the attitude upon refund requests, I was almost scared to call the customer service line. I am glad I did however, because even though they put me on hold for several minutes and transferred me around a little bit, it was actually pretty easy to get the whole thing cancelled. I booked the trip on August 13, and canceled it today, on August 15, so it is possible that the promptness of the cancellation aided the ease, but whatever the reason, it was much easier than I thought it would be.
I am also going to send a letter by way of some sort of recorded delivery service to hopefully absolutely insure my refund. I'll update this as soon as this happens!
Lily
White Plains, New York
U.S.A.
This report was posted on Ripoff Report on 08/15/2008 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Imperial-Majesty-Cruise-Lines/Fort-Lauderdale-Florida/Imperial-Majesty-Cruise-LinesRamada-You-can-get-your-money-back-Act-ASAP-Fort-Lauderda-363291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
Imperial Majesty Ramada Plaza Resorts (How I Got My Refund) It Really Can Happen, Ft. Lauderdale, FL
AUTHOR: King789 - (U.S.A.)
SUBMITTED: Tuesday, October 28, 2008
1) Be Persistent and don't back down form what you want. Don't settle for anything less than a FULL refund
2) Scare the company! These are folks who are trained to scam you and make you fall in a trap so that can offer you a trip at a discounted price and end up getting more money from you anyway. Folks have gone on these trips and easily spent thousands of useless dollars with them. The last thing they want to have done is to be shut down or in serious trouble so.......
3) Do research and call them out of the frauds they are. Doing your research and letting them know that you know what they are doing scares them. Telling them about that Florida law and scaring them with VISA, Mastercard, or American Express Disputes DEPT. would give you what you want
GOOD LUCK!!!!! :-)

