- Report: #568041
Report - Rebuttal - Arbitrate
Complaint Review: Imperial Majesty Cruise Vacations
Imperial Majesty Cruise Vacations2419 E. Commercial Blvd. Ste.100 Internet United States of America
Imperial Majesty Cruise Vacations Refused to give confirmation # so they can change your vacation - Legally? Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I received a call last Jan 09 indicating we had won a free cruise. I know nothing's free but I called to see what they were selling. I purchased a "extended vacation" this included an upgraded cabin on the ship & told that we would get 5 days & 4 nights in Ft. Lauderdale on the beach, which we could stay at before our cruise, with the stipulation we had to sit through a 90 minute presentation. Ok, been there done that can do it again. However, everything started going down hill when we actually tried to book it - First, told yes you can stay on the beach for an extra $75 pp per night, 2nd - if you want a ocean view cabin on the ship it's an extra $100 pp per night (more for to lower beds) then when we booked wouldn't give me a confirmation number stated that it would be sent to me in 72hours.
You guessed it nothing, called back after receiving a message - a courtesy call. When I called they informed me the ship had changed ports & wouldn't be selling the dates we had confirmed. I explained we already had nonrefundable airline tickets & time of for the dates we booked. After, several attempts they offered to split the hotel & cruise days up so we could adhere to our scheduled flights. I requested a confirmation # as well as an updated itinerary again refused stated this could not be provided to call back in 7 business days. Once again they can change it to whatever they want - If I had know this I would have asked for my money back over a year ago. Now we either go & take a chance or loose over $600 plus airfare.
This report was posted on Ripoff Report on 02/11/2010 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Imperial-Majesty-Cruise-Vacations/internet/Imperial-Majesty-Cruise-Vacations-Refused-to-give-confirmation-so-they-can-change-your-568041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.