- Report: #618887
Complaint Review: Import & Export Group, LLC
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| Import & Export Group, LLC 721 Zimmer Road
Indian Land, South Carolina United States of America |
|
Import & Export Group, LLC TATI & COMPANY, Stole our deposit after they failed to deliver as quaranteed in time for the event!! Indian Land, South Carolina
*Author of original report: SURE DID HAPPEN THAT WAY!
*UPDATE Employee: DID NOT HAPPEN THAT WAY
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This report was posted on Ripoff Report on 06/29/2010 04:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Import-Export-Group-LLC/Indian-Land-South-Carolina-29707/Import-Export-Group-LLC-TATI-COMPANY-Stole-our-deposit-after-they-failed-to-deliver-618887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
SURE DID HAPPEN THAT WAY!
AUTHOR: Caden Concepts - (United States of America)
SUBMITTED: Friday, July 09, 2010
First of all, there are always too
many variables in the Import Export business to make guarantees. (YA? SEE BELOW) It specifically states on the PO that
any changes, or delays made by the customer will change the delivery date.
THE CLIENT SENDS THE PO, NOT
THE FACTORY
From: Todd S. Fishman
[mailto:fishmant@bellsouth.net]
Sent: Thursday, June 10, 2010 11:11 AM
To: Lori C
Cc: Alfredo L
Subject: Re: Where we are
VP Sales & Marketing
Import & Export Group LLC
----- Original
Message -----
From: Lori C
To: Alfredo L
Sent: Thursday, June 10,
2010 2:09 PM
Subject: RE: Where we are
THEY RECD OUR RESPONSE TO THEIR
DEMAN SAME DAY ON 6/14
From: Tammie R
Sent: Monday, June 14, 2010 4:12 PM
To: Lori C; fishmant@bellsouth.net
Cc: valdmans@aol.com
Subject: RE: here is your letter
Sent: Monday, June 14, 2010 7:35 AM
To: Lori C
Cc: Alfredo L
Subject: Need your assistance
Good morning.
We need a letter ASAP/TODAY from
the sponsor of this event saying that they have approval to use the logos of
the different companies on the bag. The Chinese government just but in place a
very hard policy on counterfeits and the companies are really getting nervous
and now requiring this letter. We were just notified over the weekend. Do not
panic, everything is cut and partially sewn (Just waiting on the flap with the
embroidery) we will still be good on the delivery.
Todd
In order to get the shipment on time, we
offered to have the logos painted/screen printed on. THIS IS NOT WAS ORDERED AND AGREED UPON- THIS IS A COMPLETE BAIT AND SWITCH
-
Third, She refused the screen print, then
sent threatening e-mails saying she must have them embroidered and on the first
agreed upon date. The e-mails went back and forth all day.
When she became angry, the last e-mail said CANCEL THE ORDER!!! YES, I CANCELLED ORDERED AFTER THEY AGREED THEY COULD NOT
DELIVER WHAT WAS ORDERED AND AGREED UPON REGARDLESS THEY STOLE MY 66,500 AND
HAVE DELLIVERED NOTHING!
The owner called the factory and cancelled
according to her demands, but the bags had already been made, but were not
printed. Import and Export had to pay for the bags that were made,
hence Import & Export could not refund her deposit. NOT TRUE- SEE BELOW WHERE ALFREDO SAYS NONE OF THE BACKPACKS
ARE READY
From: Alfredo Lavieri
[mailto:alavieri@importandexportgroup.com]
Sent: Wednesday, June 16, 2010 9:43 AM
To: Lori Caden
Cc: Todd Turquand; Todd S. Fishman; jminard@importandexportgroup.com;
Jeff Cohon
Subject: Re: RE: RE: RE:
Lori,
None of the backpacks are ready
Alfredo
It's unfortunate, that when people mess up,
they try to blame Import and Export Group, and slander their good name. GOOD TRY NOT WHEN THIS
SAME SCENARIO HAS HAPPENED SEVERAL TIMES!
ITS UNFORTUNATE THAT IMPORT &
EXPORT GROUP CONTINUE TO STEAL PEOPLE MONIES AND MAKE A BUSINESS OUT OF THIS
SEVERAL PAST JUDGEMENTS, BANKRUPTCIES
ALL PUBLIC KNOWLEDGE CHECK FOR
YOURSELF BUYER BEWARE I TOO WAS AMAZED
#2 UPDATE Employee
DID NOT HAPPEN THAT WAY
AUTHOR: Joanne - (United States of America)
SUBMITTED: Friday, July 09, 2010
First of all, there are always too many variables in the Import Export business to make guarantees. It specifically states on the PO that any changes, or delays made by the customer will change the delivery date.
Secondly, the company did everything possible to accomodate her terms to deliver on time. However, she delayed paying the deposit, then delayed the authorization letter for the logos. In order to get the shipment on time, we offered to have the logos painted/screen printed on.
Third, She refused the screen print, then sent threatening e-mails saying she must have them embroidered and on the first agreed upon date. The e-mails went back and forth all day. When she became angry, the last e-mail said CANCEL THE ORDER!!!
The owner called the factory and cancelled according to her demands, but the bags had already been made, but were not printed. Import and Export had to pay for the bags that were made, hence Import & Export could not refund her deposit.
The company offered to continue the order, but she said it was too late, and denied cancelling. HOWEVER, I DO HAVE A COPY OF ALL HER E-MAILS!
It's unfortunate, that when people mess up, they try to blame Import and Export Group, and slander their good name.
