- Report: #304794
Report - Rebuttal - Arbitrate
Complaint Review: InCharge Debt Solutions
InCharge Debt Solutions2101 Park Center Dr Suite 320 Orlando, Florida U.S.A.
InCharge Debt Solutions Complete Rip off, InCharge is unable to deliver services promissed. Orlando Florida
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According to Incharge instructions I contacted them regarding this matter immediately as i received the statement from Amex with balance completely different from the balance estimated by Incharge. The only answer I heard from Incharge that they will resubmit request with Amex and contact me with the results.
I was contacted by Incharge once in may- they stated that creditor reqwested for bigger payment, which I agreed to. According to Amex they have a record of this proposal, which was not accepted by them and new payment was not satisfying their requirements again.
Finally after multiple calls to Incharge and Amex each month the account got accepted with even larger payment. I went from $92 to $146 a month for Amex account.
I did everything what consumer could possibly do to prevent this issue: monitoring my statements, bringing situation to attention of Incharge, speaking to multiple supervisors and leads, providing all the information needed to resolve the issue in timely manner, even having conference calls with Amex and Inchearge representative on the line at the same time. I don't think that it takes 10 months to set up account with the creditor.
Ammount I am disputing is the difference between the estimated balance according to Incharge and the real balance according to Amex.
This report was posted on Ripoff Report on 01/30/2008 08:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/InCharge-Debt-Solutions/Orlando-Florida-32886/InCharge-Debt-Solutions-Complete-Rip-off-InCharge-is-unable-to-deliver-services-promissed-304794. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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