• Report: #125709

Complaint Review: IncentiveRewardCenter

  • Submitted: Tue, January 04, 2005
  • Updated: Thu, February 24, 2005

  • Reported By:Raymond New Hampshire
IncentiveRewardCenter
14545 J Military Trail #189 Delray Beach, Florida U.S.A.

EmarketResearchGroup - IncentiveRewardCenter won't fulfill agreement to send item.Rip-off! Delray Beach Florida

*UPDATE Employee: In Response to Receiving a Check

*Consumer Suggestion: Can they learn your bank account from the canceled check they sent you?

*Author of original report: Got it. Finally!!!!

*Author of original report: Got a call - it seems gift will arrive in 5 weeks

*Author of original report: Filed a complaint with FL AG's office

*Consumer Comment: Re: 6 Offers completed

*Consumer Comment: Re: 6 Offers completed

*Consumer Comment: Re: 6 Offers completed

*Consumer Comment: Re: 6 Offers completed

*Author of original report: Faxed receipts- no status change yet

*Consumer Comment: incentiverewardcenter.com = SCAM!

*Consumer Suggestion: Also check under Emarket Research Group(spaces between names) 68 complaints and useful resolution advice

*Consumer Suggestion: Also check under Emarket Research Group(spaces between names) 68 complaints and useful resolution advice

*Consumer Suggestion: Also check under Emarket Research Group(spaces between names) 68 complaints and useful resolution advice

*Consumer Suggestion: Also check under Emarket Research Group(spaces between names) 68 complaints and useful resolution advice

*Consumer Comment: Engineer

*Author of original report: Got a call from IncentiveRewardCenter with a phony fax number

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I completed emarket research group's 6 offers(2 from each of the 3 offer pages) about eight weeks ago to receive a free $500 gift certificate. The status for 4 offers show up as completed while the other two don't. I have sent numerous emails to the company regarding this and have not got any reply to them yet. I have proof of purchase for all the items purchased thru emarketresearchgroup.

I also noticed that since last week, the status page has been displaying that 3 of the 4 offers that show up as completed are from page1. In fact, I chose only 2 from each of the 3 pages. I believe this is one of their strategies (not to mention illegal), to defraud the customer. I am planning to go the entire distance and do whatever it takes to ensure this company fulfills the agreement.

Siva
Raymond, New Hampshire
U.S.A.


This report was posted on Ripoff Report on 01/04/2005 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/IncentiveRewardCenter/Delray-Beach-Florida-33484/EmarketResearchGroup-IncentiveRewardCenter-wont-fulfill-agreement-to-send-itemRip-off-125709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 17Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

In Response to Receiving a Check

AUTHOR: Holly - (U.S.A.)

To Whom It May Concern:

As an employee of Incentive Reward Center, I would like to inform each of you why we occasionally send a check in place of a gift in which you have qualified for.

If the item is on back order we will sometimes replace the gift with a check so you do not have to wait any longer. However, if for some reason you do not wish to receive a check in place, please notify us via our customer service number (1-866-301-7260) and make arrangements to return the check. We will then enter your information back into our system and wait for the product to arrive. When it does, we will ship it out to you.

Again, the checks we mail out are meant to better serve you, as we understand waiting can be frustrating. We appreciate your business and enjoy your gifts!

Thanks,

Holly
Incentive Reward Center
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#2 Consumer Suggestion

Can they learn your bank account from the canceled check they sent you?

AUTHOR: Deborah - (U.S.A.)

I am worried about this company sending out a check instead of a gift card. Can the company engage in identity theft by receiving their canceled check back and seeing the bank account of the person who cashed the check? Just a concern. I think they may be just moving on to a bigger and better scam.
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#3 Author of original report

Got it. Finally!!!!

AUTHOR: Siva - (U.S.A.)

I got a check for $500 from IncentiveRewardCenter last night. Finaaaaaalllllly!!! They sent an apology note for not being able to send the $500 gift card that I had signed up for. I'm more than happy with the check. I think they are definitely not a fake, but it takes lot of patience and plenty of pestering to get the gift. I guess that's their business model. I'm sure there are quite a few who would not want to or have the time to keep calling them. I would think that's all going to the company's benefit- "cha ching..". But I was quite persistent and made several calls and after I added my complaint here in ripoffreport, I immediately got calls from them.
The funny thing is it doesn't feel like a 'FREE' gift now. After going thru the hastles it feels like I really really deserved and earned this one.
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#4 Author of original report

Got a call - it seems gift will arrive in 5 weeks

AUTHOR: Siva - (U.S.A.)

I got a call from IncentiveRewardCenter and it appears that I will be getting the gift in 5 weeks. I have been extremely patient with this as have so many others who are waiting for their gifts. I hope I don't have to wait any more than the 5 weeks.

Siva
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#5 Author of original report

Filed a complaint with FL AG's office

AUTHOR: Siva - (U.S.A.)

I am extremely FRUSTRATED and angry that the status has not been changed yet. I was holding off on filing the complaint and waited for more than a week but I don't believe they are going to change the status. I just filed a complaint with FL AG's office. Will let you know when I hear more from them.
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#6 Consumer Comment

Re: 6 Offers completed

AUTHOR: Raghu - (U.S.A.)

So right after I filled this report, "Eddie" calls me on the telephone and tells me that everything will be taken care of as soon as possible. He said my status will be updated to "qualified" RIGHT AWAY, and says my ipod will be shipped soon.

MY STATUS HAS STILL NOT BEEN CHANGED. Is there a phone number I can call to report this? I'm really frustrated right now, and will do ANYTHING to ensure that my ipod gets delivered as soon as possible.
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#7 Consumer Comment

Re: 6 Offers completed

AUTHOR: Raghu - (U.S.A.)

So right after I filled this report, "Eddie" calls me on the telephone and tells me that everything will be taken care of as soon as possible. He said my status will be updated to "qualified" RIGHT AWAY, and says my ipod will be shipped soon.

MY STATUS HAS STILL NOT BEEN CHANGED. Is there a phone number I can call to report this? I'm really frustrated right now, and will do ANYTHING to ensure that my ipod gets delivered as soon as possible.
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#8 Consumer Comment

Re: 6 Offers completed

AUTHOR: Raghu - (U.S.A.)

So right after I filled this report, "Eddie" calls me on the telephone and tells me that everything will be taken care of as soon as possible. He said my status will be updated to "qualified" RIGHT AWAY, and says my ipod will be shipped soon.

MY STATUS HAS STILL NOT BEEN CHANGED. Is there a phone number I can call to report this? I'm really frustrated right now, and will do ANYTHING to ensure that my ipod gets delivered as soon as possible.
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#9 Consumer Comment

Re: 6 Offers completed

AUTHOR: Raghu - (U.S.A.)

So right after I filled this report, "Eddie" calls me on the telephone and tells me that everything will be taken care of as soon as possible. He said my status will be updated to "qualified" RIGHT AWAY, and says my ipod will be shipped soon.

MY STATUS HAS STILL NOT BEEN CHANGED. Is there a phone number I can call to report this? I'm really frustrated right now, and will do ANYTHING to ensure that my ipod gets delivered as soon as possible.
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#10 Author of original report

Faxed receipts- no status change yet

AUTHOR: Siva - (U.S.A.)

The guy Eddie called me again to give me the fax number which works. It's been a week since I faxed the proof of purchase but no status change yet.
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#11 Consumer Comment

incentiverewardcenter.com = SCAM!

AUTHOR: Raghu - (U.S.A.)

I completed all 6 required offers on this website (2 from each page), however it showed one of the offers as being incomplete. I have emailed and called REPEATEDLY, but nobody has called me back, and the one time they did email back was to direct me to the status webpage. Absolutely ridiculous. I need a phone number to call to report this scam.
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#12 Consumer Suggestion

Also check under Emarket Research Group(spaces between names) 68 complaints and useful resolution advice

AUTHOR: Connie - (U.S.A.)

All of you might want to also look up the 68 comments under Emarket Research Group. (make sure spaces are between the words) there is alot of good information on contact and how to file with the NC Atty Gen office..HINT worth the effort. According to the Elusive Eddie my computer is suppose to be on its way. Will see tomorrow if FedEx really delivers. They also go by a ton of AKA companies (many you will see on complaints)
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#13 Consumer Suggestion

Also check under Emarket Research Group(spaces between names) 68 complaints and useful resolution advice

AUTHOR: Connie - (U.S.A.)

All of you might want to also look up the 68 comments under Emarket Research Group. (make sure spaces are between the words) there is alot of good information on contact and how to file with the NC Atty Gen office..HINT worth the effort. According to the Elusive Eddie my computer is suppose to be on its way. Will see tomorrow if FedEx really delivers. They also go by a ton of AKA companies (many you will see on complaints)
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#14 Consumer Suggestion

Also check under Emarket Research Group(spaces between names) 68 complaints and useful resolution advice

AUTHOR: Connie - (U.S.A.)

All of you might want to also look up the 68 comments under Emarket Research Group. (make sure spaces are between the words) there is alot of good information on contact and how to file with the NC Atty Gen office..HINT worth the effort. According to the Elusive Eddie my computer is suppose to be on its way. Will see tomorrow if FedEx really delivers. They also go by a ton of AKA companies (many you will see on complaints)
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#15 Consumer Suggestion

Also check under Emarket Research Group(spaces between names) 68 complaints and useful resolution advice

AUTHOR: Connie - (U.S.A.)

All of you might want to also look up the 68 comments under Emarket Research Group. (make sure spaces are between the words) there is alot of good information on contact and how to file with the NC Atty Gen office..HINT worth the effort. According to the Elusive Eddie my computer is suppose to be on its way. Will see tomorrow if FedEx really delivers. They also go by a ton of AKA companies (many you will see on complaints)
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#16 Consumer Comment

Engineer

AUTHOR: Brian - (U.S.A.)

My wife is going through the same thing your going through. The correct fax number is 516-981-5269. When you do fax them ask them to waive the Security Verification Process. Hopefully this will get you a gift redemption voucher.
Good Luck
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#17 Author of original report

Got a call from IncentiveRewardCenter with a phony fax number

AUTHOR: Siva - (U.S.A.)

I got a call from someone by name Eddie from IncentiveRewardCenter who asked me to fax the proof of purchase for the 2 offers that do not show up as completed. But the fax number he gave me 561-981-5265 is actually an Office Depot phone number. These guys are nothing but scam artists. I'm writing a letter to the Florida Attorney General's office to let them know of this company's fraudulent business acts.
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