- Report: #836157
Report - Rebuttal - Arbitrate
Complaint Review: IncrediMail
IncrediMailhttp://www.incredimail.com/english/home.aspx Internet United States of America
IncrediMail Premium payment is worthless. The top banner still has ads for IncrediMail and they regularly dump ads and ads for 'Add-ons' onto your computer. We are a non-profit which paid for two programs. Internet
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As stated by others, support is very poor, if existent (NOT... most of the time). No response to the last two.
Mail has disappeared and cannot be salvaged ! Banner at the top of the paid (premium) program has more ads which you can not delete.
I tried 'saving' the settings as finally found in the FAQ, not tech support, and tried to re-install twice. That was as much of a joke as the program has become. Maybe it is because they fail to provide any reasonable instructions regarding what seems to be a special method of pre-removal saving of the license, rather than being able to simply entering into the newlyy installed program.
Finally, the un-install will never remove primary program data........ and does NOT even allow that choice !
What a waste of money !!!
This report was posted on Ripoff Report on 02/08/2012 04:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/IncrediMail/internet/IncrediMail-Premium-payment-is-worthless-The-top-banner-still-has-ads-for-IncrediMail-a-836157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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