- Report: #739767
Report - Rebuttal - Arbitrate
Complaint Review: Independent Financial Corporation REVIEW: Independent Financial Commitment to customer satisfaction and to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.
Independent Financial Corporation REVIEW: Independent Financial Commitment to customer satisfaction and to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.6623 Las Vegas Blvd #250 Las Vegas, Nevada United States of America
Independent Financial Corporation REVIEW: Independent Financial Commitment to customer satisfaction and to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. As a new member of the Ripoff Report Verified Safe Program By joining Ripoff Reports innovative new program, Independent Financial Corporation has made a serious commitment to increasing satisfaction among both its current AND future customers. How serious? A Ripoff Report Verified Safe Business Internet, Nationwide, *UPDATE: Independent Financial / CLOSED
SPECIAL UPDATE: Wednesday, March 21, 2012 12:27 PM: Our company closed on Feb 27th due to the death of Joseph Evans.
SPECIAL UPDATE: June 9 2012: Independent Financial Corporation remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Independent Financial Corporation is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Independent Financial Corporation has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Independent Financial Corporation has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Independent Financial Corporation remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org
Independent Financial has joined our program and become a Ripoff Report Verified Safe Business and a member of Rip-off Reports Corporate Advocacy Business Remediation & Customer Satisfaction Program. A long name for a program that does a lot for both consumers and business alike
Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business.
When a company or individual joins the Rip-off Report Corporate Advocacy Program, they must make a commitment to Ripoff Report in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Rip-off Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
Ripoff Report Verified Safe Business. .
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
A program that benefits the consumer and assures them of complete satisfaction and confidence when doing business with a member business.
By Ed Magedson - Founder, Rip-off Report
Independent Financial approached Rip-Off Report with the sole purpose of earning peoples trust on a wider scale. They know how well-respected our program is and they were eager to get involved and become a member business. Independent Financial's decision to become a Verified Safe Business shows their excellent insight into what consumers look for a reputable, third party who will help ensure that the company lives up to its promises, which is exactly what Rip-Off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program is for..
INDEPENDENT FINANCIAL EXPLAINS WHO THEY ARE AND HOW THEY GO ABOVE AND BEYOND FOR CLIENTS
Independent Financial understands the saying, you can be judged by the company that you keep " so Independent Financial is working with their affiliate companies to make sure they are held to the same high standard. In fact, Rip-off Report learned from a company executive that they have ended relationships with companies that were not willing to make changes. In todays business world how often do you find a company willing to walk away from profits in the name of ethics? Independent Financial has and says they will again, if necessary. Independent Financial carefully screens the companies that refer them business in an effort to help the clients that are working towards a successful business. Independent Financial also endorses companies that they refer clients to, but maintains that those services are 100 % optional and will welcome feedback on these companies for further evaluation at email@example.com.
INDEPENDENT FINANCIAL CONTINUES TO GO ABOVE AND BEYONE BY IMPLEMENTING QUALITY ASSURANCE PROGRAM
Independent Financial has improved its services by offering live webinars, live chat and a special team of personnel dedicated to offering technical support through email or phone support in between a clients appointments with their coach. After each appointment with a client, emails are sent with clear instructions of assignments and a reiteration of what was covered during their appointment with their coach. This provides a multitude of options for a client to gain assistance during our program and provide them with necessary feedback from the client if they have any concerns or require assistance. Thanks to this feedback from clients, along with guidance from Ripoff Report, Independent Financial has made changes and to the information presented and continues to strive for excellence in order to be more effective.
INDEPENDENT FINANCIAL GIVING THEIR CUSTOMERS THE BENEFIT OF THE DOUBT
Independent Financial understands that clients come to them with a dream to run a successful and profitable Internet Business, our program is designed to teach how you can own and run that Internet business. We often refer to the well-known quote Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime. This is a fundamental belief of our coaching program and we provide you with the tools and the knowledge, but sometimes its still not enough, there is still some form of effort and work required on the part of each client. In the business that Independent Financial is in they understand the confusion and dedication required with beginning a new business and they have built a program to assist in reducing that confusion and to keep its clients on track and motivated to their best ability, but ultimately the client has to be dedicated and complete all assignments and complete the work in order to be successful.
They also know that the best laid plans are guaranteed to fail if you do not use them. Independent Financial cannot be held responsible for a clients failure to use their advice. That is no fault of the company. For example, When you plant lettuce, if it does not grow well, you don't blame the lettuce?
Independent Financial realizes that there can occasionally be a breakdown in communication between the client and the coach, for any number of reasons. Independent Financial is managing issues when they arise and proactively looking for ways to decrease possible misunderstandings in the future through added employee incentives, instituting high standards for sales executives, adding extensive quality assurance measures, implementing workforce management and increasing training.
Independent Financial has found that the main reason they lose clients is because of the failure of the clients business to produce profits. Once the client sees their business venture as a failure their first impulse is to cut their relationship with Independent Financial, instead of giving us the opportunity to honor our commitment to them to provide them with continued support and access to training materials for as long as they wish to use it.
Independent Financial FAR SURPASSES THEIR COMPETITORS
The difference between Independent Financial and the competitors is that they have a passionate focus on the client. They complete reviews at every step about the clients experience with them and each employee with Independent Financial Clients who desire to work with a solid company now have the confidence in a company they rely upon.
Independent Financial has joined Rip-off Reports Corporate Advocacy, Business Remediation & Customer Satisfaction Program to show that they are 100% committed to their clients and to assure YOU that they are a company focused on Quality first, not Quantity! A company with no complaints is very difficult to come by these days can you imagine a national Mentoring company delivering superior results and completely committed to client satisfaction? Thats Independent Financial.
Rip-off Report is confident this is a company that is ready to serve those who need more assistance and is willing to always make things right as they always have.
Ripoff Report knows there is no company or individual that is perfect This business has focused itself on having better methods that are geared to inform them of any issue prior to it becoming a serious issue and they are now working with Ripoff Report to ensure they remain complaint free! That is why Rip-off Report comfortably states that you can feel confident and secure when doing business with Independent Financial Corporation as a member, ..A Rip-off Report Verified Safe Business .. and a proud member of Rip-off Reports Corporate Advocacy, Business Remediation & Customer Satisfaction Program.
Independent Financial shows leadership by joining the Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Independent Financial has worked with many clients over time and they consistently provide a leadership model for other companies that care about their clients to follow. Joining the Corporate Advocacy Program is just one of the many ways that Independent Financial is leading their industry to higher standards.
If you feel that your voice has not been heard with Independent Financial or any other member of the Corporate Advocacy Program, please take the following steps:
1) Contact the companys customer service department; 2) Copy us on your email EDitor@ripoffreport.com; 3) Have a fair resolution in mind and be willing to work with the business on a fair resolution.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. .
ED Magedson Founder
a Worldwide Consumer Reporting News Agency
..by consumers, for consumers
PO BOX 310, Tempe, AZ 85280
602-359-4357 ..when selection starts, press 5 then, two seconds later press 1 .. say who you are.
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This report was posted on Ripoff Report on 06/11/2011 10:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Independent-Financial-Corporation-REVIEW-Independent-Financial-Commitment-to-customer-satisfaction-and-to-Ripoff-Report-Corporate-Advocacy-Business-Remediation-Customer-Satisfaction-Program/Las-Vegas-Nevada-89119/Independent-Financial-Corporation-REVIEW-Independent-Financial-Commitment-to-customer-sat-739767. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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