- Report: #906075
Report - Rebuttal - Arbitrate
Complaint Review: Indianapolis Veterinary Emergency Clinic
Indianapolis Veterinary Emergency Clinic5425 Victory Dr. Indianapolis, Indiana United States of America
Indianapolis Veterinary Emergency Clinic IVEC They killed my dog! Indianapolis, Indiana
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At 2:43 Sunday morning we get a phone call that Tinky had had to be revived. We run down there, arriving at 3:20 A.M. My husband says "Tinky you look bad." The surgeon very coldly says to him "Well you should have seen her 30 minutes ago. She was dead." Again we see the large fish tank with a hole in it, or the so called oxygen tent. We spend some time visiting with Tinky who tries to jump in to my arms and lays contently for a time on my husbands lap. Thinking she was stable, we decide to head home.
We are called again at 5:50 A.M. after only being gone 45 minutes. This time they are performing CPR. My husband jumps in the car to rush down there. At this point Dr. Ball asks do we want her resuscitated . I said absolutely that my husband sighed a DO resuscitate form. He said well there was a do NOT resuscitate form signed a day before he signed the Do resuscitate form. I said yeah that was signed when we were led to believe she was at deaths door with cancer WHICH SHE DID NOT HAVE. My husband 15 minutes into the 25 minute trip gets another phone call where they very coldly say "She died". They couldn't wait, knowing he was on his way, to tell him in person? He brings home our beloved Tinky in a box.
Thinking something doesn't add up, my daughter goes to get the records Sunday afternoon and is told we can't have the records because we owe a balance. (Including a separate charge for CPR). She tells them they have a credit card on file so that shouldn't matter. She then takes video as 3 people spend the next hour doing something to our records to get them prepared. When she gets them dates are altered and things are scratched out and changed.
On Monday they make several bizarre phone calls to our home and our vet trying to track down the body. They offer to come pick her up FROM OUR HOUSE and take her and cremate her, or as most people call it, destroy the evidence.
Stay away from this place!!!
This report was posted on Ripoff Report on 07/03/2012 06:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Indianapolis-Veterinary-Emergency-Clinic/Indianapolis-Indiana-46203/Indianapolis-Veterinary-Emergency-Clinic-IVEC-They-killed-my-dog-Indianapolis-Indiana-906075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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