- Report: #564622
Report - Rebuttal - Arbitrate
Complaint Review: IndyMac Mortgage Services - OneWest Bank
IndyMac Mortgage Services - OneWest BankInternet United States of America
IndyMac Mortgage Services - OneWest Bank One West Bank Loan Modifications? Don't Make Me Laugh Internet
*Author of original report: UPDATE
*Author of original report: Update on this report
A year and a half later, IndyMac is still claiming it needs more paperwork, my mortgage payment has actually gone UP thanks to a tax hike, and I cannot contact a human being there because every single phone number they offer is a pre-recorded message with no option for a live human.
I have been harassed with phone calls asking for my payment when the grace date is two weeks away, I have been called and told I haven't submitted paperwork that they have.
A congressional committee looking into the loan modification problems has been alerted and I am finding that I'm one of many complaining about this company.
The federal government bailed out IndyMac before it went bankrupt. OneWest, upon buying it, began requiring phone calls to customers asking when mortgage payments would be made two weeks before the grace period ends.
My house is for sale. A loan modification might make it possible to hold on to it long enough to sell it. Despite being eligible for one, my application is now a year and a half old and there is still no decision.
This report was posted on Ripoff Report on 02/04/2010 03:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/IndyMac-Mortgage-Services-OneWest-Bank/internet/IndyMac-Mortgage-Services-OneWest-Bank-One-West-Bank-Loan-Modifications-Dont-Make-Me-564622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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