- Report: #487989
Report - Rebuttal - Arbitrate
Complaint Review: Infinity Dish .com
Infinity Dish .comwww.infinitydish.com Internet United States of America
Infinity DISH Review: Infinity DISH has a commitment to provide their customers total satisfaction. Infinity DISH has always focused on providing the highest level of customer care. Infinity DISH recognizes that complaints posted on Rip-off Report (whether true or not) are issues that need to be addressed, not ignored.
*UPDATE: Infinity DISH pledges their commitment to Rip-off Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Infinity DISH is recognized by Rip-off Report as a Verified Safe Business.
*UPDATE EX-employee responds: i disagree
Editors UPDATE: Positive rating and recognition has been given to Infinity DISH for its commitment to excellence in customer service.
Ripoff Reports discussions with Infinity DISH have uncovered an absolute commitment to customer satisfaction. Clients can expect Infinity DISH to work towards a mutually satisfactory resolution on any complaints or concerns. They utilize positive and negative feedback as training opportunities to enhance the customer experience for their customers.
Infinity DISH executives have informed us that complete customer satisfaction is their goal and they have implemented their Make it Right policy to ensure customer satisfaction is attained. Infinity DISH will remain a successful entity for years to come by keeping customer satisfaction their priority.
Infinity DISH believes that the best way to satisfy their customers is by providing a positive experience anytime you interact with one of their associates. They hold weekly power training sessions to keep associates up to date on any equipment, programming or promotional updates so they can make sure all the information you receive is accurate and prompt.
Infinity DISH is an advocate of employee satisfaction. They have numerous employee assistance programs including gym memberships, discounted theme park tickets, travel discounts and many more. They provide lunch for all employees every Wednesday. They know that the happier their employees are the happier their customers will be.
Infinity DISH recognizes that complaints posted on Rip-off Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Infinity DISH has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our investigation, which included discussions with numerous executives as well as current and past associates, Ripoff Report is convinced that Infinity DISH is committed deliver a quality product for an economical price and provide a quality customer service experience which results in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a part of the Corporate Advocacy Program, the member business agrees to allow Ripoff Report to send an email to all of those who filed a complaint in the past, letting them know, Infinity Dish wants to make things right with them. Ripoff Report always monitors these emails to insure the member business does what they agreed to. ..To make things right with those from the past. To err on the side of the consumer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Infinity Dish .com Auth. retailer for Dish Network Dont signup with Dish Network thru Infinity Dish, Auth. Retailer. You have to pay up front $59.95 processing fee and you are offered several prizes and gift cards as incentives. This is a scam. Internet
I was lured to sign up for Dish Network by being offered incentives and gift cards by Infinity Dish, an authorized retailer for Dish Network. There is a $59.95 "processing fee". I should have known better. I regret signing up for this service.
This is a scam. As you can tell on rip off report, many others have found out that you will never receive you gift cards/ rewards card that were offered.
I believe that this a potential class action lawsuit in the making.
I think this falls under the Deceptive Trade Practices Act which is a Federal Law
prohibiting such unscrupulous marketing tricks.
You have been warned!!! Do NOT sign up with Infinity Dish or you will be scammed.
This report was posted on Ripoff Report on 08/31/2009 07:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/Infinity-Dish-com/internet/Infinity-DISH-Review-Infinity-DISH-has-a-commitment-to-provide-their-customers-total-sati-487989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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