Reservation Services International Inc. (RSI), along with
Infinity Incentive Group Inc., d/b/a Perfect Select Rewards swindled us out of our free cruise vacation for attending a vacation club presentation (sort of like a timeshare presentation).
Part of the small print for getting the free cruise vacation
for attending the presentation was that I send the voucher in by a certain date
(8-15-2011) with a prepaid self addressed envelope. Knowing that they would try
to swindle me I made a photo copy of the document and sent the original in one
envelope via priority mail with tracking with the prepaid self addressed
envelope and I sent a second copy under separate cover. The USPS confirms
delivery on 7-18-2011, well within the required time frame and the delivery
confirmation number is 0308 2690 0001 1058 9440. [continued below]....
..... This can be verified at www.usps.com.
On 8-18-2011 I called Infinity and spoke with Leah to check
on the status of our redemption of the voucher and they stated they did receive
the voucher but not the prepaid self addressed envelope, thus my offer was
void. Infinity Incentives Group Inc., d/b/a Perfect Select Rewards has
committed fraud in an attempt to weasel out of redeeming our gift.
I explained to them that I had anticipated this behavior
from them and informed them of my redundant precautions and they have still
refused to redeem my voucher.
I have searched the internet and have found numerous
complaints from consumers and it is my belief that a cease and desist should be
issued against this company and the officers of the company be barred from
doing business in this state as they are a danger to the states citizenry.
So for clarity purposes allow me to repeat, I not only
fulfilled the obligations required of me, but I did so twice to avoid this
Perfect Select Rewards is the company working with RSI in
the scam at P.O. Box 3479 Lake Havasu City, AZ 86405 at 928-854-2685 website www.perfectselectrewards.com.
Perfect Select Rewards appears to be owned by Infinity
Incentive Group Inc. at 866-800-4348, 151 Riviera Blvd, #B201, Lake Havasu City
AZ 86403. Cecile Bug-Gay is the registered agent in AZ and they were incorporated
in AZ on 3-29-2010.
Nevada is their state of Domicile at 500 N. Rainbow Blvd,
Suite 300A, Las Vegas, NV 89107. Kathryn Felke is listed as the President and
Treasurer and Shawnah Sheeby as the Secretary and Director. NV business ID:
NV20041457336 at http://nvsos.gov/sosentitysearch/CorpSearch.aspx
On 8-19-2011 I called again and Leah states she found both
of my prepaid self addressed envelopes and that she would speak to her manager
to get further instruction. After speaking with her manager she then stated the envelope was addressed
improperly and that the second envelope was not present. When I challenged her
on the discrepancy between her saying she had them both and now only had one, and the previous day had none, she could not give an answer to that. I feel this companies sole purpose is to
create and take advantage of opportunities to cheat the voucher recipients.