- Report: #980561
Report - Rebuttal - Arbitrate
Complaint Review: Infinity Incentive Group
Infinity Incentive Group151 Riviera Dr., Suite 201 Lake Havasu City, Arizona United States of America
Infinity Incentive Group Rip Off and Scam Artist Lake Havasu City, Arizona
*UPDATE Employee: Response to Sonya G.
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I asked what type of errors and she said that I requested dates of travel outside the original date of my receiving the certificate. Apparently this is stated in the document that was signed and sent in by me. She also said that I chose Puerto Rico which is not one of the cities within the Continental US so that too disqualified me. Because I am not a travel agent I would not have know this since PR is part of the US.
This company has very poor disclosure in there documents and it is not the easiest to understand. I feel they do this to confuse the consumer knowing that they are going to deny you the air line tickets.
They say that you have to send in writing a letter requesting back the deposit you sent in and it will take 6-8 weeks to receive. My question is would anyone have contacted me to say that my travel itinerary was denied and just refunded my money. I think they just hope that people will forget and they keep your deposit. This experience has been very disappointing and the next time I am offered anything from this company as a gift I will make sure everyone at the seminar knows that they are ripoffs.
This report was posted on Ripoff Report on 12/11/2012 12:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Infinity-Incentive-Group/Lake-Havasu-City-Arizona-86403/Infinity-Incentive-Group-Rip-Off-and-Scam-Artist-Lake-Havasu-City-Arizona-980561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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