- Report: #954529
Report - Rebuttal - Arbitrate
Complaint Review: Infinity Incentive Group
Infinity Incentive GroupP.O. Box 3479 Lake Havasu City, Arizona United States of America
Infinity Incentive Group Fantasea Cruise Reward AMAZING charge of $190 pp service fee AND taxes and port fees makes the "free"cruise more than what I could book myseld for a better cabin! Lake Havasu City, Arizona
*UPDATE Employee: Response to Bobbie regarding cruise offer
After 4 months and finally getting to the point of booking our "Free" cruise were given the wrong date (good thing I checked on line to make sure this was an accurate date). None of the six dates we picked were chosen and we were being forced to take a Carnival cruise for $130 MORE than I could book myself and I would have a much better cabin! In questioning the customer service rep (who was very rude) she finally admitted they have a $190 per ticket "service charge". The $400 would have bought me another cabin or a suite!
We cancelled this "free reward" and were told we had to ask for our money back in writing and it would take 8 weeks. I don't know how they stay in business and we are so glad we didn't buy into this "club"!
This report was posted on Ripoff Report on 10/13/2012 11:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Infinity-Incentive-Group/Lake-Havasu-City-Arizona-86405/Infinity-Incentive-Group-Fantasea-Cruise-Reward-AMAZING-charge-of-190-pp-service-fee-AND-954529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.