• Report: #468109

Complaint Review: Infinity Insurance Company

  • Submitted: Thu, July 09, 2009
  • Updated: Thu, July 09, 2009

  • Reported By:Apple Valley California
Infinity Insurance Company
www.infinityauto.com Birmingham, Alabama U.S.A.

Infinity Insurance Company Charging extra fees after cancelling then immediately send to collector Birmingham Alabama

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I had an auto policy for a Ford F-150 for 3-4 years. I sold the F-150 and replaced it with a Ford F-350. They told me it is against their policy to insure 1 ton vehicles and could not give me a policy for this vehicle. They could not provide any documentation explaining this and refused to give me a policy. I was forced to find a new insurance company for this vehicle. I paid my premium in full. They then sent me a bill that included a $30 cancellation fee on a policy they refused to give me.And they included a late fee. They sent this bill on May 4 and placed it with a collection agency on May 19 threatening to out this on my credit report. I sent 2 letters asking for explanation on how they can charge me these fees for a policy they would not give me. I did not receive any responses.

Apple Valley, California

This report was posted on Ripoff Report on 07/09/2009 09:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Infinity-Insurance-Company/Birmingham-Alabama-35287/Infinity-Insurance-Company-Charging-extra-fees-after-cancelling-then-immediately-send-to-c-468109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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