- Report: #955872
Report - Rebuttal - Arbitrate
Complaint Review: Infinity Insurance
Infinity Insurance3700 Colonnade Parkway, Suite 600 Birmingham, Alabama United States of America
Infinity Insurance Worst Insurance Company Birmingham, Alabama
*Consumer Comment: what is the reason for the rebutt kenny??
*Consumer Comment: What was the reason Infinity gave for cancelling your policy?
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Dont even beginning to get a quote from Infinity insurance company. There premiums are higher than others. I had a bad experience with them learned my lesson. Take time and do some homework go to the customer review first before buying anything. Worst insurance I ever had.
My policy was canceled without notifying me of the cancellation. I made a payment on line on 08/01/2012 in the amount of $331.00 the schedule amount that I was posted for me to pay.
The policy was cancelled as of 07/13/2012 but, yet my $331.00 payment was accepted by Infinity. If my policy was cancelled as of 07/13/2012 why was my payment accepted on 08/01/2012. At this time I am I requesting for the $331.00 to be refunded back to me along with all the payments made on the policy which it was over a period of one year of premium paid.
I called Infinity Insurance once I learned that my insurance had been canceled. I have asked for my money to be refunded but, they have refused to refund me any money they are telling me false information. I wasnt notified by Infinity insurance company or my agency regarding the cancellation. I learned of the cancellation by my auto lease company which I received a
notification from the leasing company on 09/01/2012 made a payment online on 08/01/2012 and the insurance was cancelled on 07/13/2012. So for more than one month I was driving without auto insurance, like I told them what if I would have been involved in an auto accident who would have taken responsibility for the damages? Infinity or my insurance agent would have
not they would have cared less and I would have been screwed. This is a big negligence and unprofessional on both of these companies. Beware which I found out to late hidden payment installment and other fees.
This report was posted on Ripoff Report on 10/16/2012 04:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Infinity-Insurance/Birmingham-Alabama-35243/Infinity-Insurance-Worst-Insurance-Company-Birmingham-Alabama-955872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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