Infinity WealthInfinity Wealth Group Scam Artists Pheonix Arizona

Deborah was contacted from our company and offered a chance to invest into something that could give her the chance to make more money. I did speak with her and she explained that she is in college but she could afford it right now. SHE chose to make the investment. She chose to take the step forward to possibly change her situation. Nothing was pushed upon her, nor was she or could she be "pushed" into giving any of her information. After answering all of Deborah's questions, I believe she was able to make an educated decision on her own. All of our conversations are recorded for our client's protection and ours. Deborah made the decision on her own to move forward. After ending the call, I noticed I needed to verify the address one last time with her, so I gave her a call back. Deborah then expressed that she changed her mind, that she just doesn't have a good feeling about this and that she had done some research of her own. She wanted to cancel. Like any customer service call, I made sure all of her questions were answered and tried to re-assure her of the entire opportunity. She replied no-no I just want to cancel everything, don't charge my card and then hung up. At that time, I shredded her information. About 5 minutes later, I received a call from Deborah on our customer service line. She was irate, explained to me that she tried to call and the line was busy. I tried to explain to her that we do take a large amount of calls during the day and apologized for the inconvenience. Deborah then stated once again that she wanted to cancel everything and did not want her card charged for anything. I explained that after she hung up on me that I shredded her information. Deborah then began laughing and then told me she would not get off the phone until she knew for sure that she was not charged. I explained to her that there is really nothing I could give her over the phone except confirmation that I did shred the information or she could just call her bank and check. She then continued to yell and said she would just freeze all her accounts and once again hung up. I believe that Deborah may have made an impulse buy and was more mad at the fact that she did make that decision vs. mad at our company. She was never charged nor was she ever pushed into doing anything. She made those decisions on her own. I don't believe that Deborah knows enough in regards to our company to make some of the statements that were made, however truth be told, Deborah was never charged nor was she ever forced or pushed into doing anything she didn't want to do.