- Report: #822134
Report - Rebuttal - Arbitrate
Complaint Review: InfoSec Institute
InfoSec Institute7310 W. North Ave Elmwood Park, Illinois United States of America
InfoSec Institute Intense School Falsely advertised CISM bootcamp training, Refuse to address training issues Elmwood Park, Illinois
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One of the most prohibitive aspects of the bootcamp training, other than the illegible text books and unqualified instructor, is involve the exam preparation and test taking strategy. By doing the test preparation in a class like this is extremely important because in order to the pass the actual exam, students need to be practiced on how to tackle the type of exam questions. On the 2nd day afternoon, we found out this so called "test preparation" session is by using ISACAs official test database CD and on a projector to simulated the practice tests. This is not only violated the ISACAs copyrights policy but after the students found out about the database CD can be purchased from ISACA website (which the instructor mentioned in the class), more half of the class decided to stop showing up for these so called practice exam sessions.
Right after the training I emailed directly to Infosec Institute and left several phone messages with specifics on the failure to deliver the class as advertised by seeking proper compensation but never heard back a word. Infosec Institue decided to ignore my good faith in attempt to resolve the issue and they refuse to made any attempts to correct the failures of the class. I hope others will exercise great caution to pursue any training classes with this organization.
This report was posted on Ripoff Report on 01/13/2012 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/InfoSec-Institute/Elmwood-Park-Illinois-60707/InfoSec-Institute-Intense-School-Falsely-advertised-CISM-bootcamp-training-Refuse-to-add-822134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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