- Report: #1017611
Report - Rebuttal - Arbitrate
Complaint Review: Infofree.com
Infofree.comInternet United States of America
Infofree.com Deceptive and cheats , Internet
*Author of original report: Bleak's rants
*Author of original report: More Boloney From Infofree.com
*UPDATE Employee: Terms and Conditions
*Consumer Comment: Terms and conditions
*UPDATE Employee: Follow Up
*UPDATE Employee: infofree.com
1. First they claim "Unlimited Sales Leads, Mailing Lists" - Not true. You can only download 4000.
It used to allow 10k per hour which I have no issue. However they still promote that Headline on site.
It Gets Worse.
Money back guarantee-- if you don't catch them trying to scam you
2. They promise a money back guarantee if you do not download anything. So I try a look, give CC and have access. Look around, didn't like what I saw, cancel my account online. I get an email stating the account was closed.
This was 6 months ago. They did not credit my Amex, I had to call. I thought it was an over site on their part.
I decide to take another look @ company to see their new updates they promote. I again didn't like what I saw for my needs and cancelled.
Amex bill comes and they again have not credited my account. I call and ask why. Their answer is have to ask for my money back" I said I cancelled and have the email. They say " You have to ask"
I say where does it say that? It doesn't say in the Cancel Email you sent. "This is our policy" I said I have never heard of a company who sends an email confirming a cancel to get a refund. " This is our policy"
Bullcrap Email Promotion
3. They have an email promotion. Pay $1.00 and look @ site for free. You can not download. In a week it gets turned into a regular account. I say to them I can try the site the same with a money back guarantee and keep my $1.00.
Bottom line is they are deceptive and could be outright thieves if people did not check their CC bill.
This report was posted on Ripoff Report on 02/20/2013 05:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Infofreecom/internet/Infofreecom-Deceptive-and-cheats-Internet-1017611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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