- Report: #506824
Report - Rebuttal - Arbitrate
Complaint Review: InfusionSoft, Infusionsoft.com
InfusionSoft, Infusionsoft.comhttp://www.infusionsoft.com Internet United States of America
InfusionSoft, Infusionsoft.com Promises and easy transition then wants fees later to assist you in moving your shopping carts over. Internet
*UPDATE Employee: Infusionsoft Empowers Entrepreneurs to Migrate Their Data and Provides Assistance for Reasonable Fee
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We purchased infusionsoft only to find out that our programmer is not allowed to migrate over affiliates that we have to pay them to do it, and that they are currently working on e-signature it isn't available and also that our recurring orders would have to remain in our old shopping carts as well because we would'nt be able to carry over their credit card information to infusion soft. Or we could pay their IT Department to do it for us.
That is a complete lie from our inhouse programmer could do it. When they don't even have a feature to allow you to do it.
When I asked to cancel their sales guy called me and argued with me on how we must have been confused and literally argued with me for 20 minutes about why we want to cancel. They are very unprofessional and their sales team has a disconnect with their tech team.
This report was posted on Ripoff Report on 10/09/2009 09:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/InfusionSoft-Infusionsoftcom/internet/InfusionSoft-Infusionsoftcom-Promises-and-easy-transition-then-wants-fees-later-to-assi-506824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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