- Report: #449993
Report - Rebuttal - Arbitrate
Complaint Review: Infusionsoft , Infusion Software
Infusionsoft , Infusion Software2065 W. Obispo Ave. Gilbert, Arizona U.S.A.
Clate Mask, Dale Morris, Scott Morrison, Kinney Caporaletti, Joseph MannaInfusionsoft ,Infusion Software Product Misrepresented, Never used yet refused refund, Threatened with Credit Smear. Gilbert Arizona
*UPDATE Employee: False Report -- Infusionsoft Demonstrates Compassion for Entrepreneurs -- Details Refute Neg. Claims
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I bought Infusionsoft on a Weds. canceled by phone on Friday. I was led to believe that this software was easy to use and that a rep would set up the system. The product was actually very very labor intensive. My sales team couldn't even login and it appeared that this was not a good product for us. A Professor of Strategic Engineering who teaches web design, development and marketing engineering at Portland State University told my associate that this is not a good program for small businesses and to absolutely stay away from Infusionsoft.
I canceled within two days and Infusionsoft refuses to refund my $750. They also threatened me. It is on their website: If I cancel they will report this as a debt to the credit bureau. They try to ruin my credit as well. Imagine that! What a great bunch of guys!
My business is failing and I was looking for a way to get more customers, that's what I hoped Infusionsoft would do for me. When trying to sell me, the sales manager was nearly crying in sympathy telling me how much Infusionsoft wanted to help me. Help me? They are trying to STEAL MY MONEY AND PROVIDE NO SERVICES WHATSOEVER!
TO SMALL BUSINESSES: I WARN YOU TO NOT DO BUSINESS WITH INFUSIONSOFT UNLESS YOU ARE PREPARED TO SPENT A LOT OF TIME WORKING ON THE PROGRAM. THEY DO NOT HELP YOU MUCH TO RUN YOUR CAMPAIGN AND UNLESS YOU ARE WILLING TO COMMIT A MAJOR CHUNK OF TIME, YOU WILL WASTE YOUR MONEY AND THEY DON'T GIVE REFUNDS... PERIOD!
This report was posted on Ripoff Report on 05/08/2009 12:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Infusionsoft-Infusion-Software/Gilbert-Arizona-85233/Clate-Mask-Dale-Morris-Scott-Morrison-Kinney-Caporaletti-Joseph-MannaInfusionsoft-Inf-449993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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