ED Magedson – Founder
Innovative Merchant Solutions - INTUIT Company21215 Burbank blvd, suite 100 woodland hills, California United States of America
1. Buyers made a payment throught paypal with their credit card. But buyer informations were wrong, so I process buyers refund throught paypal on August.
2. I opened account with Innovative merchant solutions on 9/1.
3. Then, they processed same refund again. I complained, " this is double refund".
They just process refund , they didn't process buyers credit card charge.
4. Also I didn't request refund with them. I claim this charge and my Bank refund.
5. But now they request full payment, $2,18.35 + additonal cost.
* How can I and where I can file claim?
This report was posted on Ripoff Report on 10/16/2009 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Innovative-Merchant-Solutions-INTUIT-Company/woodland-hills-California-91367/Innovative-Merchant-Solutions-INTUIT-Company-I-process-refund-with-paypal-But-when-I-510367. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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