• Report: #142870

Complaint Review: Innovative Merchant Solutions

  • Submitted: Mon, May 16, 2005
  • Updated: Fri, April 07, 2006

  • Reported By:Milton Wisconsin
Innovative Merchant Solutions
26541 Agoura Rd, #200 Calabasas, California U.S.A.

Innovative Merchant Solutions ripoff Innovative merchant solutions collected money from my every month and I have not made one sale on this website the no one could be reached to close my account Calabasas California

*UPDATE Employee: Date Correction.

*UPDATE Employee: Account closed the next day....

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I started a website in August tof 2004 I Have yet to make a sale money is constantly going out but none coming. I recently tried to close my account but I am getting thr run around

Mary
in Wisconsin

Mary
Milton, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 05/16/2005 09:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Innovative-Merchant-Solutions/Calabasas-California-91302/Innovative-Merchant-Solutions-ripoff-Innovative-merchant-solutions-collected-money-from-my-142870. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Date Correction.

AUTHOR: Leanne - (U.S.A.)

Sorry, the closure date was 05/17/05, two days after the customer initially contacted IMS to request closure.
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#2 UPDATE Employee

Account closed the next day....

AUTHOR: Leanne - (U.S.A.)

This consumer opened her account on 8/17/04. The first contact we received from her was on 5/16/05 when she asked to close her account. This complaint was filed the same day. As per her contract, we asked that she fax or mail a written request for closure. We received it and the account was closed on 5/17/06 even though we have a 30 day notice of termination. Hopefully she was satisfied with this resolution although we have not heard from her since.
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