- Report: #392392
Report - Rebuttal - Arbitrate
Complaint Review: Innovative Merchant Solutions
Innovative Merchant Solutions21215 Burbank Blvd Woodland Hills, California U.S.A.
Innovative Merchant Solutions $295 Termination fee is a none enforcable secondary contract term, they try to sneak it by you Woodland Hills California
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In addition, hiding contract terms in a modifiable HTML document online allows Merchant to change the terms any time they want as there is nothing with your signature locking in the terms so they can play games with the terms on that document.
Innovative claims in the many BBB complaints against them that the termination fee is clearly highlighted in blue so it should stand out. Really? Last I checked it is NOT blue which further proves my claim that they modify this document hence making the contract terms fluid and in THEIR CONTROL! This doesn't sound all that legal and enforceable either!
In addition, to keep my business, they agreed verbally to waive annual fees and termination fees. They will say anything to keep your business but then will deny committing to the verbal contract and still try to charge you a termination fee so get it in writing as they are NOT trustworthy!
Shop around, their rates seem very high and everyone is desparate for business so do NOT agree to all of these overzealous fees and again, get EVERYTHING IN WRITING.
For those of you already screwed by them, stay in touch here to see if we can band together and file a suit.
This smells like class action opportunity and an opportunity for auditors to see if there is a precise log of every single change of the "merchant agreement website" being stored.
Rockaway, New Jersey
This report was posted on Ripoff Report on 11/18/2008 11:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Innovative-Merchant-Solutions/Woodland-Hills-California-91367/Innovative-Merchant-Solutions-295-Termination-fee-is-a-none-enforcable-secondary-contract-392392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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