- Report: #433358
Report - Rebuttal - Arbitrate
Complaint Review: Innovative Merchant Solutions
Innovative Merchant Solutions21215 Burbank Blvd., Suite 100 Woodland Hills, California U.S.A.
Innovative Merchant Solutions Sales solicitation fraud Woodland Hills California
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The updated Intuit software was provided as agreed. However, nothing was mentioned about a minimum monthly charge (My total monthly charge with no credit card activity was actually $32.95) . I waited the appropriate time to cancel without charge, but true to form, they mislead me about that too. I was charged a $99.00 cancellation fee.
I trusted these folks and allowed them to draft my business bank account for the charges because I thought that Intuit was a reputable company. However, I was mislead about the cost. Whether these additional charges were disclosed somewhere in the small print of some contract, makes no difference. The fact is, their sales person verbally mislead me about the cost.
This report was posted on Ripoff Report on 03/12/2009 07:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Innovative-Merchant-Solutions/Woodland-Hills-California-91367/Innovative-Merchant-Solutions-Sales-solicitation-fraud-Woodland-Hills-California-433358. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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