- Report: #218349
Report - Rebuttal - Arbitrate
Complaint Review: Innovative Merchant Solutions
Innovative Merchant Solutions22 South 1st Street Yakima, Washington U.S.A.
Innovative Merchant Solutions Another Merchant Services Company Ripoff Yakima Washington
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I contacted them by phone and then faxed the an account closure letter. A representative called me and I explained we did not want to use their service, that the fees were not as good as they said. (this was after looking over my statement and then doing further comparison) I explained that their sales rep should have made an appointment so I could make a more informed decision and he said that that was not his problem.
I also told them I refused the new equipment and I was informed their would be a 20% re-stocking fee for something I didn't even open. I told him I was not going to pay anything and would have my bank stop any payments to them. He said go ahead and they would turn me into collection. Has anyone else dealt with them in this situation and if so how did you handle it.
This report was posted on Ripoff Report on 10/30/2006 03:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Innovative-Merchant-Solutions/Yakima-Washington-98901/Innovative-Merchant-Solutions-Another-Merchant-Services-Company-Ripoff-Yakima-Washington-218349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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