• Report: #192897

Complaint Review: Innovative Tax Relief

  • Submitted: Tue, May 23, 2006
  • Updated: Thu, June 01, 2006

  • Reported By:Victor Idaho
Innovative Tax Relief
3599 Cahuenga Blvd W. Los Angelos, California U.S.A.

Innovative Tax Relief ripoff Addverised on TV they would stop levies and all harrasment from the IRS upon retaining there services Los Angelos California

*UPDATE Employee: Tax Relief such as levy releases require client cooperation.

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Addverised on TV they would stop levies and all harrasment from the IRS upon retaining there services.
Paid $2800.00 on July 14/05/ and filled out all forms sent to me and upon completion of forms was informed by their Agent that the levy had been released.

At my next pay period the IRS took $1200 of my $1385.00 pay check. I immediately called Sean Madden my Case Manager at INT and was assured that the Levy would be released by the next bi monthly check. Same situation came about only this time not trusting I constantly called my office alienating and irritating office manager.

Levy was still in place and after several attempts by email and calling without ever talking to Sean Madden but to his assistant.. finally by demanding something be done was put in contact with a man named Craig.
Made a conferense call to the IRS and after verbal power of attorney giving Crig my permission to speak on my behalf, Craig said that the Levy should be removed according to Sean's file and quoted the IRS contact and ID number.. and the at this point the IRS agent looking at their file stated that no such transaction took lace nor was there an agent by that name and ID number.

So at this point I have realized that I was defrauded and purposely lied to regarding my account and further more with Crig of Inovative Tax party to the uncovered fraud in his company caused to now be unable to do other than arrrange a payment schedule that resulting my being laid off two weeks later became impossible to meet.

I after the first of this year decided to request my money back and so called and was informed to write a lettor to the Accounting Dept. Of Innovative Tax... and then I would be able to have some resolution. Upon doing this I called and the person who I needed to talk to who had the athority to grant my request was none other than Craig, the very same preson who had back in Sept. of 2005 became aware along with me that his Company representative Sean Madden had commited fraud and falsely assured me Innovative Tax was compling with their obligation.

Three subsequent phone calls have ended up in my being told Craig won't be in call back.. Called back twice more and after the assitants find out who I am..,.Criag is mysteriously not there.i am now forced to use this venue to attempt to recover money that was paid in good faith and was rewarded by out right llies that has caused me increased distress finacially as well as emotional duress at the harassement the IRS continues to rain down on me.

Victor, Idaho

This report was posted on Ripoff Report on 05/23/2006 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Innovative-Tax-Relief/Los-Angelos-California-90068-1397/Innovative-Tax-Relief-ripoff-Addverised-on-TV-they-would-stop-levies-and-all-harrasment-fr-192897. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Tax Relief such as levy releases require client cooperation.

AUTHOR: Susana - (U.S.A.)

In response to Bill's complaint we at Innovative Tax Relief would like to reveal certain details that have conveniently been left out.

To begin, Bill provided innovative tax relief with false income information during the course of his initial interview. It was later discovered that his income was much higher than what he had originally stated which could have an impact on his case.

Secondly, Bill was advised that he needed to file his 2004 tax returns with IRS in order for them to release his levy. He was advised of this on numerous occasions. Innovative Tax Relief attempted to release the levy in the meantime assuring IRS that Bill was in the process of filing these returns, speaking to the following individuals with IRS: Mr. Moran ID #91-06003, IRS Rep ID #59-06917 and finally with Ms. Bradford, ID # 19-04413 who on 7-21-05 stated she would be forwarding Bill's case to her manager for a levy release. Innovative Tax Relief has put too much time and work into this case. The value of work performed on this case far exceeds the fee paid by Bill to our firm.

On 8-2-05, Innovative Tax Relief contacted IRS for an update and were advised by Mr. Brown ID #28-0654 that the levy had been released on 7-29-05. At this time we advised Mr. Brown that Bill's employer had not receiived a copy of the levy release at which point Mr. Brown stated he would re-fax it. Since we obtained confirmation from IRS that the levy had been released and neither Bill nor his employer contacted until 8-23-05 to inform us that the levy release had not been received, we assumed that the matter had been resolved.

On 8-26-05, one of our representatives contacted IRS to find out what had occurred. On this date, Mrs. Bingham ID#59-07356 stated that there was no levy release on file and informed us that Bill HAD FAILED TO FILE HIS 2004 TAX RETURNS, in spite of numerous reminders from our firm. We placed Bill on an installment agreement while he became compliant and once again advised him that he needed to file his 2004 tax returns.

As of 5-4-06, ITR was still receiving requests from IRS for Bill's 2004 tax returns. We can only speculate that due to Bill's lack of cooperation and refusal to file his income tax returns, IRS made a decision not to release his levy after they had initially released it based on ITR's assurance that Bill was in the process of filing his tax returns.

Although, Innovative Tax Relief does provide Tax preparation services, Bill only hired us for tax relief services. It was his responsibility to file and send his 2004 tax returns in to IRS. Innovative Tax Relief has performed a substantial amount of work on this case. As is sometimes the case, customers lack of cooperation results in an outcome that they are not happy with.

Had Bill followed our instructions, perhaps things would have turned out somewhat differently. We received confirmation that the levy had been released. Furthermore, Bill hired Innovative Tax Relief to resolve his tax problem. This includes, BUT IS NOT LIMITED TO releasing levies and garnishments.
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