I got a family shared plan that came with two phones from Intelenet Wirelss. Each Phone came with two rebates - a $125 customer appreciation rebate, and a $100 customer appreciation rebate. Totalling $250 customer appreciation rebate per phone, making a total of $450 for the two phones.
I mailed in my rebates with the SMALL time window they allow rebates to come in. I had the mails registered so I have proof of everything. One was signed by (ERASMO) and the other was signed by BEAU. Hmmmnnn! quite some names.
Then came excuse upon excuse. All the excuses they sent me were FALSE cos all the information were there.
Some of the excuses were:
1. You did not submit a valid copy of your sales receipt.
2. You did not submit a copy of your UPC code.
3. The wireless bill we received did not show an invoice date.
4. The claim form submitted was incomplete and/or illegible. All fields are required.
As I said before, all the above claims by inphonic was false cos I can disprove all the above points. I still have copies of everything I send to this company.
They made me resend and resend these forms. And I have proof of who signed for every mail. Still they say they did not receive anything or rebate was submitted after deadline.
I called T-mobile since they are my carrier, but they said they can't do anything about it since I did not get the phones directly from them. Then I came online to look research this Inphonic/Intelenet wireless company and to find a small claims court. As soon as I typed INPHONIC into Google...., oh my God!!!! All these results came out aobut scams and ripoffs by this company and its affiliates. Dear God!! what's going on here.
Why are these companies still in business??? IN AMERICA!!!!!
I'm willing to do whatever it takes to get my money back and to take these businesses down.
Anybody at all can contact me on this issue.
Virginia Beach, Virginia