• Report: #201435

Complaint Review: Inphonic

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  • Submitted: Mon, July 17, 2006
  • Updated: Mon, August 07, 2006

  • Reported By:Northern New Jersey
Inphonic
www.a1wireless.com Washington, District of Columbia U.S.A.

Inphonic - A1wiressless - Wirefly - Cellphonerebates - , Rebate-zone Wireless Inphonic cellphone rebate scam - now changed website so you get NO information, not even the fake Processing status!!! ripoff Washington District of Columbia

*Author of original report: Finally - I got my check!

*Author of original report: I'm starting to see light in this dark tunnel

*Author of original report: I'm starting to see light in this dark tunnel

*Author of original report: I'm starting to see light in this dark tunnel

*Author of original report: I'm starting to see light in this dark tunnel

*Author of original report: New rebate status website is working, but conflicting info.

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You've heard it so many times by now, but here it goes:

I bought two Motorola Razr V3 cellphones from A1Wireless in 7/05. I waited exactly 180 days and then mailed in all 4 rebates in 4 seperate envelopes, each via USPS certified mail with signature required.

After about two weeks or so, the web site (www.cellphonerebates.com) still didn't show that they were received. I used their online form to inquire - I was told they were never received. Really! You mean to tell me four (4!) USPS certified mail envelopes were lost.

Wow - that's a pretty hard feat - especially considering I had delivery confirmation. Anyway, at this point in time I didn't realize the scam - so they asked me to fax it all in. I did and then their website acknowledged they had received the information and that it was being "processed".

After many weeks, and further inquiries, I was told that it was going through a "verification" process with my cell phone carrier (TMobile) and that this time did not count towards my 10-12 weeks processing time. Anyway, here I am one year later and still being told that they're "processing" my rebates. There is an individual who works at inphonic's "Office of the President" - haha -- that I emailed, her name is Doreen Dennis (ddennis@inphonic.com) who is like the other guy that work's for the "president" who has been posting on sites such as these trying to be helpful.

In any case, she insists that I shouldn't be alarmed and that I just need to wait 3-4 more weeks for an update. I can't say I have a warm and comfey feeling when I'm told I have to wait more after having waiting already 1 year. We'll see, I guess.

You may have noticed that www.cellhponerebates.com now redirects you to www.rebates-status.com/wireless - at which point you type in your information and nothing comes up! At least when the rebates were handled by CPG (Continental Promotion Group) I had a status - as fake as it may have been - and at least there was a link to type in a customer service request -- this new web site has absolutely nothing!

John
Northern, New Jersey
U.S.A.

This report was posted on Ripoff Report on 07/17/2006 07:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Inphonic/Washington-District-of-Columbia/Inphonic-A1wiressless-Wirefly-Cellphonerebates-Rebate-zone-Wireless-Inphonic-cel-201435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 6Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Finally - I got my check!

AUTHOR: Marc - (U.S.A.)

After 13 months -- I finally got my rebate check for $400. It took a lot of pestering the right poeple, but it finally happened. I'm still upset and really hope inphonic feels the repercussions of their actions (or inactions) -- after all, for every check that gets sent out, there are probably 100 checks that never will be sent -- either because the person accepted the BS stories (and didn't have backup copies) or because some people just aren't willing/able to have to fight to extent that many of us have in order to simply get what is rightfully ours. I hope this helps some of you realize that they are making good on some rebates -- I hope the next is yours -- take care and good luck.
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#2 Author of original report

I'm starting to see light in this dark tunnel

AUTHOR: Marc - (U.S.A.)

Today, I received the following response regarding my rebates that date back to 6/05 - we'll see, I'll post a follow up. Her email address, by the way, is hkapos@inphonic.com.

Mr. xxxxx,

I received your email dated xxxx xx, 2006 regarding rebates associated with your xxxx xxxx purchase.

Due to a change in third party rebate processing vendors, your submission is currently going through reprocessing. However, I will override the processing of your submission, and have a check issued from InPhonic's Corporate office. Please allow 7-10 business days to receive your check in the amount of $xxx made out to:

xxxx xxxx

If this is not the correct address, or if you do not receive your check within 7-10 business days, please email me or call me at the number below.

Best regards,

Hollie Kapos
Legal Assistant
InPhonic, Inc.
1010 Wisconsin Ave, NW
Suite 600
Washington, DC 20007
(202) 333-0001 (x137)
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#3 Author of original report

I'm starting to see light in this dark tunnel

AUTHOR: Marc - (U.S.A.)

Today, I received the following response regarding my rebates that date back to 6/05 - we'll see, I'll post a follow up. Her email address, by the way, is hkapos@inphonic.com.

Mr. xxxxx,

I received your email dated xxxx xx, 2006 regarding rebates associated with your xxxx xxxx purchase.

Due to a change in third party rebate processing vendors, your submission is currently going through reprocessing. However, I will override the processing of your submission, and have a check issued from InPhonic's Corporate office. Please allow 7-10 business days to receive your check in the amount of $xxx made out to:

xxxx xxxx

If this is not the correct address, or if you do not receive your check within 7-10 business days, please email me or call me at the number below.

Best regards,

Hollie Kapos
Legal Assistant
InPhonic, Inc.
1010 Wisconsin Ave, NW
Suite 600
Washington, DC 20007
(202) 333-0001 (x137)
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#4 Author of original report

I'm starting to see light in this dark tunnel

AUTHOR: Marc - (U.S.A.)

Today, I received the following response regarding my rebates that date back to 6/05 - we'll see, I'll post a follow up. Her email address, by the way, is hkapos@inphonic.com.

Mr. xxxxx,

I received your email dated xxxx xx, 2006 regarding rebates associated with your xxxx xxxx purchase.

Due to a change in third party rebate processing vendors, your submission is currently going through reprocessing. However, I will override the processing of your submission, and have a check issued from InPhonic's Corporate office. Please allow 7-10 business days to receive your check in the amount of $xxx made out to:

xxxx xxxx

If this is not the correct address, or if you do not receive your check within 7-10 business days, please email me or call me at the number below.

Best regards,

Hollie Kapos
Legal Assistant
InPhonic, Inc.
1010 Wisconsin Ave, NW
Suite 600
Washington, DC 20007
(202) 333-0001 (x137)
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#5 Author of original report

I'm starting to see light in this dark tunnel

AUTHOR: Marc - (U.S.A.)

Today, I received the following response regarding my rebates that date back to 6/05 - we'll see, I'll post a follow up. Her email address, by the way, is hkapos@inphonic.com.

Mr. xxxxx,

I received your email dated xxxx xx, 2006 regarding rebates associated with your xxxx xxxx purchase.

Due to a change in third party rebate processing vendors, your submission is currently going through reprocessing. However, I will override the processing of your submission, and have a check issued from InPhonic's Corporate office. Please allow 7-10 business days to receive your check in the amount of $xxx made out to:

xxxx xxxx

If this is not the correct address, or if you do not receive your check within 7-10 business days, please email me or call me at the number below.

Best regards,

Hollie Kapos
Legal Assistant
InPhonic, Inc.
1010 Wisconsin Ave, NW
Suite 600
Washington, DC 20007
(202) 333-0001 (x137)
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#6 Author of original report

New rebate status website is working, but conflicting info.

AUTHOR: Marc - (U.S.A.)

In my earlier report, I had stated that www.cellphonerebates.com was redirecting to www.rebate-zone.com/wireless and that there was no info found on my rebates. Well, yesterday my 4 rebates showed up and it said, underneath each of the 4, the following: "Claim approved. Payment pending, please allow 2-3 weeks for payment processing." Now today (7/20/06) there is only my name and address and "Claim ID" showing up -- no additional status. Hmmmmm. Just when I thought I was out of the woods.
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