• Report: #225788

Complaint Review: Inphonic

  • Submitted: Sat, December 16, 2006
  • Updated: Tue, January 09, 2007

  • Reported By:jeffersonville Indiana
Inphonic
Po Box 100550 White Bear Lake, Minnesota U.S.A.

Inphonic rebate ripoff deliberate delay of $ 170.00 cell phone mail in rebate White Bear Lake Minnesota

*Author of original report: finally received rebate check

*Author of original report: another delay of payment

*Author of original report: Additional information on Inphonic Inc

*Author of original report: Additional information on Inphonic Inc

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My mail in rebate was approved as early as 10-18-06 but still no check. Rebate center in Minnesot processing claim. I purchased my phone thru Cellular Choices www. cellular choices.net. A complete address is not shown on its website as it ABOUT US shows it is Oregon based. I searched the yellow pages thru various internet sites but was unable to locate an address . I searched the BBB's website serving Alaska, Oregon and Wetern Washington. It lists Cellular Choices www.cellularchoices.net. Address is 16004 SW Tuala Sherwood Rd Ste 166 Sherwood OR 97140-8521 telephone 877-699-9461 fax 877-314-9944. It is shown as a sole proprietorship and business start date is February 2002. Note: the phone is still connected.

Charles
jeffersonville, Indiana
U.S.A.

This report was posted on Ripoff Report on 12/16/2006 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Inphonic/White-Bear-Lake-Minnesota-55110-0550/Inphonic-rebate-ripoff-deliberate-delay-of-17000-cell-phone-mail-in-rebate-White-Bear-L-225788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

finally received rebate check

AUTHOR: Charles - (U.S.A.)

finally, rebate check sent by Inphonic on January 3,2007, received on January 4, 2007, It took 20 weeks and 21 days for me to receive it. Far beyond the promise of 10-12 weeks as promised on the rebate form.

The so called "unforeseen issues" claimed by the rebate center must be a pattern, that is such issues have/are causing the delay of many rebate checks to customers. For those claims granted, maybe the Attorney General serving Washington, DC can file another suit against Inphonic for failure to pay within the promised period shown on the rebate forms.

Inphonic is to shell out about $3.8 million on the suit filed in June 0f last year due to application of difficult and/or impossible terms that the consumuer cannot meet.
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#2 Author of original report

another delay of payment

AUTHOR: Charles - (U.S.A.)

On December 22, 2006, I received email notifying me that the center has ran in to unforeseen issues!! The rebate check will be delayed further until the issues are resolved. I had stopped telephone communication with the center because of broken promises and wanted a written record....

The rebate center has e-mail addresses:
[email protected]

[email protected]

I like documentation in written form !

I waiting on the center to elaborate on the unforeseen issues and to furnish dates they arose. My claim was approved as early as 10-18-06 and was informed to allow 2-3 weeks for payment processing.

A news article about Inphonic is available on the Washingtonpost's website. WWW.washingtonpost.com. In the search block of the website enter---inphonic and it will pull up an article dated November 7, 2006. I hope suit puts Inphonic out of business.

Note: Complaints about Inphonic to the BBB is handled by the BBB of metro Washington DC and Eastern Pennsylvania. Phone number of BBB is (((ROR REDACTED PHONE NUMBERS FOR SECURITY PURPOSES)))


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#3 Author of original report

Additional information on Inphonic Inc

AUTHOR: Charles - (U.S.A.)

Inphonic's headquarters address is

1010 Wisconsin Ave NW
Suite 600
Washington DC 20007

toll free number is 800-444-9543 ----call if the rebate center is giving you the runaround on your rebate. Inphonic has an unsatisfactory record with the Better Business Bureau of Metro Washington DC & Eastern Pennsylvania . The Company has been sued by the Attorney General serving Washington DC.
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#4 Author of original report

Additional information on Inphonic Inc

AUTHOR: Charles - (U.S.A.)

Inphonic's headquarters address is

1010 Wisconsin Ave NW
Suite 600
Washington DC 20007

toll free number is 800-444-9543 ----call if the rebate center is giving you the runaround on your rebate. Inphonic has an unsatisfactory record with the Better Business Bureau of Metro Washington DC & Eastern Pennsylvania . The Company has been sued by the Attorney General serving Washington DC.
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