• Report: #265866

Complaint Review: Inphonic

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  • Submitted: Tue, August 07, 2007
  • Updated: Tue, August 07, 2007

  • Reported By:Stockton California
Inphonic
Internet U.S.A.

Inphonic demanding reimbursement of $250.00 equipment discount for equipment already returned to them Ripoff Internet

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In March, I attempted to purchase a new cell phone at a Radio Shack Store. As they did not have the desired model in stock, they ordered one on line. When I recieved the phone by Fed Ex, I realized they had also signed me up for a new cingular account. I immediately cancelled the new account and returned the phone to Inphonic per their instructions.

Almost three months later, I began to recieve emails from Inphonic requesting a $250.00 equipment discount credited to me at the time of purchase. When I called Inphonic, I was told that I owed them reimbursement for the equipment discount as I had deactivated the new account before the required 181 days. I then explained that I had returned the equipment, therefore, any discount of said equipment was mute. I was then told that, although they had received my return parcel, the phone and charger were missing; therefore, the only resolution would be to pay the $250.00.

My attorney has demanded that Inphonic stop attempting to collect money and return the $32.54 charged to my credit card when I ordered the phone at Radio Shack. Just last week, I recieved another email to contact their account resolution department. The representative read from the same script, stating I owe them reimbursement for the equipment discount credited to me at the time of purchase because I deactivated the new account. She stated she had no record or knowledge of any of my prior contacts or correspondence with Inphonic.

After my dealings with them, I can't say I was surprised to find the number of reports on this website concerning Inphonic. I just wish I would have punched their name into a search engine sooner. Unlike most victims, I'm only out $30.00 right now. It could, however, potentially cost me alot more in time and money if they attempt to ruin my credit by reporting this alleged dept to a credit bureau or credit reporting agency.

Jim
Stockton, California
U.S.A.

This report was posted on Ripoff Report on 08/07/2007 02:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Inphonic/internet/Inphonic-demanding-reimbursement-of-25000-equipment-discount-for-equipment-already-retur-265866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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