In March, I attempted to purchase a new cell phone at a Radio Shack Store. As they did not have the desired model in stock, they ordered one on line. When I recieved the phone by Fed Ex, I realized they had also signed me up for a new cingular account. I immediately cancelled the new account and returned the phone to Inphonic per their instructions.
Almost three months later, I began to recieve emails from Inphonic requesting a $250.00 equipment discount credited to me at the time of purchase. When I called Inphonic, I was told that I owed them reimbursement for the equipment discount as I had deactivated the new account before the required 181 days. I then explained that I had returned the equipment, therefore, any discount of said equipment was mute. I was then told that, although they had received my return parcel, the phone and charger were missing; therefore, the only resolution would be to pay the $250.00.
My attorney has demanded that Inphonic stop attempting to collect money and return the $32.54 charged to my credit card when I ordered the phone at Radio Shack. Just last week, I recieved another email to contact their account resolution department. The representative read from the same script, stating I owe them reimbursement for the equipment discount credited to me at the time of purchase because I deactivated the new account. She stated she had no record or knowledge of any of my prior contacts or correspondence with Inphonic.
After my dealings with them, I can't say I was surprised to find the number of reports on this website concerning Inphonic. I just wish I would have punched their name into a search engine sooner. Unlike most victims, I'm only out $30.00 right now. It could, however, potentially cost me alot more in time and money if they attempt to ruin my credit by reporting this alleged dept to a credit bureau or credit reporting agency.