- Report: #932880
Report - Rebuttal - Arbitrate
Complaint Review: Insight Communications
Insight Communications4245 Outer Loop Louisville, Kentucky United States of America
Insight Communications Insight Cable Insight Cable Customer Service is Terrible Louisville, Kentucky
I called the insight cable customer service 24/7 # on Saturday 7/25 and was pleased that they could send someone out on Sunday morning even though we had to miss church. They never showed. The appointment was to be between 8am & 10am.
I called the customer service # again and they said that someone would be out later that afternoon. Again, they never showed. I called a third time on Sunday evening and after being on hold for over 20 minutes I was lied to saying they had called a few minutes prior and left a message stating that I would have to reschedule. I have a call log on my phone and that call was never placed. I asked to speak to a supervisor and was hung up on.
I highly recommend that anyone in Louisville look elsewher for premium TV content.
This report was posted on Ripoff Report on 08/26/2012 05:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Insight-Communications/Louisville-Kentucky-40219/Insight-Communications-Insight-Cable-Insight-Cable-Customer-Service-is-Terrible-Louisvill-932880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.