- Report: #157469
Report - Rebuttal - Arbitrate
Complaint Review: Insight Communications
Insight CommunicationsN. Duryea Ln. Peoria, Illinois U.S.A.
Insight Communications RIPOFF Scams and out right fraud Peoria Illinois
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A few weeks later a "representative" from Insight came to my door to inform me that my filters was being changed and that the tv service would be down for a few days. I was told that I would get a "free upgrade" to the 40-channel plan for a month as compensation. I told the guy whatever and didn't sign anything. After recieving my next bill I was suprised by an extra $25 charge. I promptly called the customer service number and they told me that that "representative" was a door to door salesman selling upgrades to cable services. I told them that I A. I was told it was a free month of service and B. I never signed any service agreement. This was an open and shut case of outright fraud, I wonder how many people didn't catch on to their crime and unknowingly paid for services they never agreed to.
I've never meet a company that used so many underhanded, criminal tactics to squeeze a few extra bucks out of people for their already overpriced, undersupported services.
This report was posted on Ripoff Report on 09/17/2005 09:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Insight-Communications/Peoria-Illinois-61615/Insight-Communications-RIPOFF-Scams-and-out-right-fraud-Peoria-Illinois-157469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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