• Report: #576341

Complaint Review: Insight Global Inc.

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  • Submitted: Mon, March 01, 2010
  • Updated: Tue, December 04, 2012

  • Reported By: Anonymous — Austin Texas United States of America
Insight Global Inc.
Nationwide United States of America

Insight Global Inc. An Insider's View on the Biggest Scam in the Staffing Industry; Do not work as a recruiter or contractor for this crooked organization All Locations, Nationwide

*General Comment: Two Sides to Every Story

*Consumer Comment: Insight Global Age Discrimates

*UPDATE EX-employee responds: PS ~ To "Contractors Beware!"

*UPDATE EX-employee responds: Contractors Beware!

*Consumer Comment: I'm glad someone said it

*General Comment: The contractor's side of the story

*Consumer Comment: dodged a bullet

*Consumer Comment: Grapes Of Wrath

*UPDATE EX-employee responds: Ex employee, thank goodness

*UPDATE Employee: No problems with insight here...

*UPDATE EX-employee responds: Ex IGI workers

*Consumer Comment: Age discrimination. Is this a practice at Insight Global, Atlanta?

*Consumer Comment: Age discrimination. Is this a practice at Insight Global, Atlanta?

*General Comment: THIS COMPANY IS A TOTAL RIPOFF

*Consumer Comment: This company is a scam

*Consumer Comment: Very good points

*Consumer Comment: young and unethical

*UPDATE EX-employee responds: I grow weary of your ruse...

*General Comment: Sounds like hard work.

*UPDATE EX-employee responds: Aint it the Truth

*UPDATE EX-employee responds: Recruiting is a career

*UPDATE Employee: I agree Rip-OFF

*Author of original report: More Disheartening Information about Insight Global

*UPDATE EX-employee responds: Depends on the Person

*UPDATE Employee: Sour grapes...

*UPDATE EX-employee responds: Please don't listen to these positive reviews.

*UPDATE Employee: Insight Global- An Accurate Account

*UPDATE Employee: An Unfortunate Rip Off Report

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I worked for Insight Global as a recruiter in the past. Every single aspect of this company is a scam. Let's start from the beginning. I will write about working for the company internally - as a recruiter, but contractors, you'll get the idea very quickly.


The company will never hire anybody other than college graduates. They recruit on all campuses, promising a job where all you do is take people out for drinks and play golf. The recruiter will say, "Hey, I don't call that work."


Once I joined, I realized that you had to be IN THE OFFICE at 7:00 a.m. You were expected to Smile and Dial like a monkey. All day long, you scan Monster.com and CareerBuilder for tech resumes. You are expected to fill out 15 profiles a day, on random people looking for tech jobs. They don't want you to think; you just keep your fingers dialing.


You are required to wear a suit to work every single day, even though you just sit in a small room with other college kids and see who can dial the phone faster. You learn no skills, nor anything about the real workforce.


They tease with you incentive trips to Cancun. On my interview, they said two people from my office had won them so far. Three weeks into the job, the sales manager barked to the new recruits, No one from this branch has ever made it to Cancun. Let's see who can be the first! My stomach flipped in my stomach, knowing I had gotten myself into a scam.


This doesn't resemble a real work environment. You aren't allowed to make copies during the day. Bathroom trips must be hurried. There is a A and B time. A time is 8-5, and you must dialing the phone nonstop. All other administrative tasks must be completed before 8 or after 5. As you can see, it made for some long days.


They strongly encouraged you to go out for lunch every day with your peers, to improve your talking and social skills. Ridiculous. You end up spending so much money on lunch. I befriended one of the Account Managers, who confided in me that when hiring people, they only look for traits that indicate an outward personality, like athletics or cheerleading. Intelligence isn't rewarded.


The turnover is INSANE. Within 1 year of my leaving, every single recruiter (about 15 of them) had left. They use you for as long as you're willing to let them. If you decide to leave, they usher you out immediately, with no two weeks required.


The actual job is the worst part. Bottom line: account managers harass local companies to let us fill their job openings. When we get an opening, we scour the internet for people with similar qualifications. Then we try to get them to take the job for as little pay as possible, so Insight Global gets more spread.


You end up talking with dads who have been out of work for months, and you try to sell them into a job paying $14/hour, when they should rightfully be earning upwards of $20/hour. You feel like a scum bag.


You are required to bring at least 5 human beings into the office a week. Most of the time, there are no job opportunities available that require their skills. They get all dressed up, excited, and hopeful. A dumbass, college kid recruiter makes up some questions to ask them, and they leave. The recruiter makes his in-house quota and the interviewee awaits anxiously for a follow-up call that never comes.


I think you see the point. This company is growing so fast because they've stumbled upon a formula that works: Hire college kids until they realize it's a scam. There will always be kids looking for work. They've got both contractors and recruiters by the balls.


Read this, forward it to everyone you can, and let's bring down this terrible organization making money at the expense of everyone it comes in contact with.


This report was posted on Ripoff Report on 03/01/2010 06:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Insight-Global-Inc/nationwide/Insight-Global-Inc-An-Insiders-View-on-the-Biggest-Scam-in-the-Staffing-Industry-Do-no-576341. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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1Author 27Consumer 0Employee/Owner
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#1 General Comment

Two Sides to Every Story

AUTHOR: JohnC - ()

I have worked as a contractor, as an employee, and now as a manager hiring contractors from Insight Global to complete my work force.  I've seen all sides.

As a contractor, your contract house will take 30-50% of the billing rate to cover their expenses and make a profit.  That is their right.  If you don't like it, go start your own NON-PROFIT staffing company.  Besides all the normal expenses you can think of, they have to pay for the company end of your Social security, along with paying higher and higher unemployment insurance rates every time your contract ends and you go on unemployment.  The plus side for the contractor, is if you can show up to work every day at your assignment and do a great job, that the company will often hire you at the 6 month to 2 year mark.  You would be amazed at the percentage of contractors who can NOT even show up to work every day.  Additionally, there are ones who do show up to work but take very long breaks, watch YouTube videos during work, or watch the clock to the milli-second to leave each day at the earliest opportunity.

As to the remarks about the person who worked directly for Insight Global, it sounds like that person thought their degree should get them an easy job sitting behind a desk and spouting things like "We need to reduce expenses and increase revenue.  That is what I learned with my economics degree!  It's 10:30, where is my 3 martini lunch?"  If someone doesn't want to show up at 7:00 AM or do certain activities after 4:00 PM, then they aren't going to move very far in the corporate world.  Most salaried, professional positions require more than a 40 hour week.  And while sales certainly isn't for everyone, if you don't like sales and networking, a corporate headhunting/professional services company wouldn't be a great fit.  If you somehow accidentally ended up there, or more likely you just couldn't find anything else, then work hard for a year and make a name for yourself and use that as a stepping-stone for your next job that more closely fits your natural talents.   For the people who do like sales, the skills you will learn there will help prepare you for the rest of your life, no matter where you want to go.  

As to my current role, as a manager hiring contractors from Insight Global, our humongous company wouldn't use Insight if they didn't deliver the right resources at the right price.  And because it is so hard to find the right talent in a thirty minute over-the-phone interview, bringing in a contractor from Insight Global lets me see who really wants to work and who can't.  I quickly get rid of those who don't want to work and after 6-9 months, I hire the ones who do work well.  

Insight Global provides a valuable service by bringing in people who have very few IT skills, getting them into my entry-level positions, where they quickly learn, show they like to work, and become valuable employees.  Most of them then get hired into my company, or even luckier for them, they sometimes find a better, higher paying job with another company.  But none of that would have happened without Insight Global doing their job and playing their role.  

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#2 Consumer Comment

Insight Global Age Discrimates

AUTHOR: IT_Guy - ()

Posted my Resume' while looking for a new position after a relocation. Was contacted by this less than ethical company.

After mutiple calls and emails from the "Recruiter" (term used loosely), I was told the client liked my resume' and wanted me to do a personality test. I completed the test and was contacted the next day by Insight.

I was then asked to take 3 technical test, in which I scored above 90% in each. Called again by the recruiter and told the client was very interested and would like to have a phone interview. We agreed upon a schedue for the phone interview for 2 days later per the client companies schedule, and both parties accepted.

Insight Global requested that I come in for a quick greeting the next day, which I complied with. All the paperwork, scheduling, etc had already been done. As others have stated, Insight Global had already called my references as well.

I went in to meet with them on the afternoon before my phone interview with the client for about 10 minutes, dressed professionally, neat and clean. As normal, I conducted myself professionally.

The next morning I was called by them and told the company had hired for the position from within and that my interview had been cancelled (in a less than 12 hour timeframe,... also the manager at Insight was a relative of the company they were hiring for he had mentioned in one of the first conversations). It was clear that once they had seem "a touch of gray" (literally) that I was discriminated against . I was told another, less than optimal job for my skillset was available and they "would call me if they could proceed".

Not surprisingly I never heard back from them, and both jobs were repeatedly reposted.

After reading the other posts on here, It's probably for the best that I didn't work through them. I have had several jobs through other recruiters in the past, and they have always gone perm. I'm a great employee and a solid worker with excellent skills, so this almost blatent discrimination came as a surprise to say the least.

I would advise that noone unless you are totally desperate deal with this unethical and despicable company.

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#3 UPDATE EX-employee responds

PS ~ To "Contractors Beware!"

AUTHOR: All There - ()

Before interviewing, was led to believe the job was full-time, and mostly telework. However, it turned out to be part-time, and there was no guarantee of any remote work.  The recruiter botched my background check, which zapped time I could have spent working elsewhere.  Further, they reduced my salary, after I had already signed a contract.  

Option: Take the reduction in pay or lose the job.   

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#4 UPDATE EX-employee responds

Contractors Beware!

AUTHOR: All There - ()

Unfortunately, I must agree with most of the negative feedback about InsightGlobal.  However, in their defense, I know the pressure to produce for this company, in such a highly competitive market, must be grueling. 

Over the years, I have received many phone calls from various young recruiters, all asking that I repeat the same info they should have on file from previous conversations.  They call and drill you, sometimes asking for references before they have a firm requirement, which some other agencies do, as well. 

The culture seems to be all numbers-driven. 

The recruiter who finally produced real work for me was not familiar with the details, including 1) job locale, 2) parking, 3) salary, which changed after I signed the contract, 4) duration of assignment, and 5) type of assignment, i.e., full-time, part-time, telework or onsite. 

It seemed that there was a communication breakdown, all around.  

Without a solid team, functioning under clear communication and delegation, anyone can fail. 

On the upside, the accounts manager was nice and very patient: a saint among neophytes.

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#5 Consumer Comment

I'm glad someone said it

AUTHOR: Spinnaker - (United States of America)

This is one of those agencies that calls and wastes my time repeatedly. I have the number saved so the name will show up on my cell. They ALWAYS pump me for information to the point of badgering and being rude. They will almost never send a job description, all phone as they are typing hoping to catch someone off guard. If I answer the phone for them accidentally, I am asked who was the hiring manager and what other client's I have been submitted to. They will apply pressure and have tricked me a couple of times to naming clients so they could steal customers from respectable recruiters. This appears to be the growth plan for their business.

The last call I got, again I was being pumped for inappropriate information and being offered a bill rate more than twice what I had in my last job. I was being told I could do that job, when I saw the description--unusual for them to send--it was something I had didn't have strong skills in.

Another thing is that they ALWAYS push for references up front, and if you are hesitant to burn out your references with annoying calls from recruiters who will not even do a reasonable phone-screen to make sure you're a fit, then they can become borderline abusive and hurl accusations. I have been shocked at the way some of these people have spoken to me--and imagine if they talk to me like that, how are they going to ruin me talking to my references like that.

On one occasion, I said yes I only have five minutes if you can tell me about the position. The lady kept me on the phone twenty minutes when I had another appointment waiting (they were flexible, waved don't worry about it, finish your call assuming it was something important). Each time I would try to get her off my phone graciously, she would attack and try to get a reaction out of me, like "you're not even looking for a job", "you don't even have references", "you don't even know how to..." and other things not nice to put in print.

Further, I have noticed that when I am on my way to another interview they often call me on my cell in the car on the way, and try to pump me for info about where I am and who I am interviewing with. This is rather bizarre, as what are the odds they disproportionately call while on the way to another interview. Sometime's I have wondered if they are also working for private investigators to provide intelligence information. I'm not THAT important--that's what makes it so bizarre.

One of them called me from the Carolina's and I thought it could not be Insight Global, because she actually demonstrated people skills and was doing somewhat of a normal phone screen. I had to ask her again where she was calling from, because that one was NOT rude and unprofessional.
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#6 General Comment

The contractor's side of the story

AUTHOR: RyanFitz88 - (United States of America)

I have had two placements with your company, but I am not an employee. I was asked by your company to provide my opinions of my personal experience through the placement process, and the orientation process pre-interview.

Being I have had two placements, this is my first story.

I am required to travel into the depths of traffic heck in Irving Tx, during an unemployment stint which has me gasping for air that I can barely travel, prior to being able to interview I "MUST" come into the office and meet with the recruiter. 

Whatever, I will see what I can scrounge up and hope to make it back home on an empty tank, times are rough.

I go through the process, and do all the technical interviewing and receive the job, it went extremely smoothly.

Shortly after being hired on, I realize, Insight Global contracted me to Volt who contracted me to their Client company. Volt, who informed Insight Global, provided me documentation regarding my rate of pay, which was inaccurate, Volt extended the offer at a higher rate of pay, than what Insight Global had extended to me.

So I start calling to find out why, it took approximately 3 months to settle this discrepancy, to have each of my interactions have the following excuses.

Excuse 1.
There was an error in the paperwork, we are getting that taken care of.

Excuse 2.
Looks like HR has not processed the paperwork yet, we lost the initial paperwork and had to resubmit it.

Excuse 3.
It appears that the issue was regarding benefits, the $1.50 was reduced from your pay to cover the cost of your benefits.

My response, um, I am ineligible for benefits, so why is this being deducted.

 Insight's response, "Let me look into this further."

Final Excuse.
If we pay you that $1.50 then we will no longer be making a profit off of you, and that would be bad practice, do you know what I mean.

At this point I went to my Volt representative and informed them of the responses, shortly after my contract was handed over to Volt with retro pay on the $1.50.

This was the end of my first experience.

My second experience is still in the process, so I will shed light on my experience so far.

1st mistake
During hiring, I filled out the paperwork sent to me, received a follow up to fill out a form that was not sent to me. I then had to have them send that form as well.

2nd mistake
I filled out the online registration requested at home as asked, then, when in the office I had mentioned this to my recruiter, he needed me to fill it out again.

3rd mistake
I had to fill out the paperwork again, when I came into the office for my face to face, the same paperwork I had filled out and emailed.

4th mistake
I have been informed that I am being worked on to get the paperwork filled out for going permanent, however they have to wait for my contract to end. I attempted to reach my recruiter, to find out that he is not in the office and they will have him call me back. I attempt to call back once each week, and each week told he is out of the office, in a meeting, or on the phone, and not once do I receive a call back.

5th mistake
Due to the extremely long wait time, nothing could be arranged for me to go full time before the client had a hiring freeze, forcing me to stay with Insight Global until 2013.

6th mistake
Spoke to an individual who I was transferred to because both my Account rep and Recruiter are not available, again. I wanted to speak to one of them regarding whether or not a pay increase could be done on behalf of Insight Global to help offset the expenses of remaining a contractor.

I was informed that they make just enough off my contract to pay the following;
The lights
The rent
The recruiter
The check processing company
The benefits, which again I do not have.
The Account owner
The Sr. recruiter whom I am speaking to because my recruiter hasnt returned my call in 3 weeks.

I was informed that they would see if they can increase the rate of billing any to the company I am contracted to, however a raise would be out of the question otherwise, and independent contractor would not be allowed. Results are still currently pending.

After my first contract with Insight Global, I had decided to not work with your company again. However, if it was not for the strength your client's name holds in the market, I would not have even considered working with your representatives again.

This information is accurate, and my personal first hand experience interacting with Insight Global.

May this information assist you in this rough economy.
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#7 Consumer Comment

dodged a bullet

AUTHOR: XxBladesxX - (United States of America)

 I've been in contact with one of their recruiters (Renee Logsdon) for a few months now. The first time we had talked she told me about a job opportunity with Microsoft. After submitting my resume I didn't hear anything back so I had forgot about it. Three months later she contacts me about another "opportunity" with Microsoft, only this one wasn't software programming. Renee said that she has a perfect position for me, only it wasn't programming, it was something to do with soft soldering(which I expressed that I only have a little personal experience in). After I stated that it does sound interesting, she asked if I know anyone else that might be interested, well it just so happened that my friend had also recently finished collage with me and was still looking for a job.

I had my friend talk to her to answer both hers and his questions. right off the bat he thought that it didn't sound right. he ended the call saying "well I'm facing foreclosure, and I'll have to ask my attorney if this temp job would help with my loan mod". She had answered his questions with different answers then she had given me:
1. I was told that it was a "contract-to-hire" she told him it was not.
2. she told me it was "guaranteed at least 40 hours a week", she told him that it varies.
3. She hadn't given me any kind of start date, he was told the 15th.
4. (not a difference in answers, but still notable) not to mention when she contacted me about sending my resume she said it would be $15/hr, when I talked to her today it was down to $10/hr. 

So she e-mailed both of us some paperwork to fill out and get back to her, well I got busy and wasn't able to even look at it until late last night, and was going to get it filled out today. This morning after I dropped one of my kids off at school, then the other one across town to daycare, I get home and my friend tells me that she's already called him twice and e-mailed him. He told her that his attorney said that the job wouldn't make the bank happy, that he was going to have to pass, unless she could offer him a more permanent position. She still E-mailed him back and said at least its a job so the attorney should be happy and that he should double check and get back to her. Pretty much questioning his inelegance. He felt there was to many "red flags" with this job offer and was happy that he didn't continue in the hiring process.

I decided to investigate a bit, and came across several sites(this site among the top of them) with SEVERAL stories of very poor interactions with this company. When I was done researching, I noticed that I had a voice-mail on my phone from a number that I didn't recognize. I returned the call and low and behold... it was Renee, at what sounded like a restaurant. I told her that I did some research and that this job isn't for me, she replied with "when were you going to tell me?!?! why did you accept the job if you weren't going to take it?!?!" I told her that I never accepted the job, I told her that I was interested, not that I was 100% going to sign a contract, to which she stated "you need to work on your professional courtesy" and hung up on me.

After dealing with their poor excuse of a recruiter who was WAY to pushy, and quite unprofessional herself, I am very glad that I stumbled across this site... thank you all for your warnings and stories
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#8 Consumer Comment

Grapes Of Wrath

AUTHOR: IH82BL8 - (United States of America)

You use the metaphor Sour Grapes because individuals here have expressed their displeasure in the working environment. I'm going to give you another view, the consumer with >25 years of IT background. 100% of the time, I would get calls since I was the perfect fit, seemed I had Trojan stamped on my forehead, haha. When I would inquire about the job, machines, OS ie.. profile I would get, I don't know, good question let me ask.

Problem #1 with this and other companies, >98% of the people have no clue about a server, client, switches just about everything they claim I'm perfect for. Logically, if you can't answer my questions based on the technology, how do you know if I'm that perfect fit, I will put the logic gene away for now. 

So finally I got my data, agreed on a rate @ 40.00 per hour, acceptable wage for what we were doing, card change out on a lot of server for St. Josephs Hospital in Orange. However as the time grew closer, the target moved. First was to be M thru W job, Wed being the longest day, 16 hours, not the first or last one I've have done. However they tried playing with the agreed $ and times, said FLSA rules are this, rats they got one that knew the labor laws.

Then came day of job, again changed, instead of 3 days, was down to 2 for the same count of servers, 600 for a crew of 4. Well, before this started I said there is no way, who ever bid this was way too low one 8 hour day and one 18 hour day is not going to work, remove old card drivers, spin down system, crack case, R/R parts and, spin up and install new software.  I figured around 15 minutes per machine given the age of the servers, OS, took a stop watch and turned out to be closer to 17 minutes. Now for those good in math, that  is about 14 servers per hour. In 8 hours that is 112, leaving >580 servers for one 18 hour day, impossible task by the numbers. Oh, no worries if we need more time we can get it good include more $ with it too.

The job took 4 days and we brought in 2 more people, customer did not tell departments their servers were down, a lot of them being on a VM machine ran the wireless units, which when down make it impossible for Epic to work. Finally job done, customer not happy with extra time and fees, said to the Account Manager how did you ever come up with these numbers.. well I have changed boards in my PC and did not seem that tough of a job. Said, are you at bare minimum A+, no.  Here we go back to the perfect fit, only now for the machines.

I just finished another job, sadly the girl I worked with earlier was gone after 7 months, Courtney and noticed a lot of new faces. I recieved a call earlier this week, she had a perfect fit of another contract job, oh,ok.. you are and how long have you been with IGT, 1 month. Oh boy!!! After 4 minutes profiling her on the job if I asked her if she knew what a script was, she would say something you get at Walgreens?  Of course, this scenario is played out not on with IGT, but other recruiters, Cyber-coders and like.  I saw where a poster said, they continue to grow, well reminds me of the Xerox or Enterprise model, hire the faces, achievers, many come from media companies out here and hope they can BS their way through, for the young that may work, however for those that have been around for a year or two, it is frustrating to see companies use placement agencies when in reality their failure rates are very high.

Fortunately I'm in a position I work as needed, but those out there who are run around like ants being chased with a magnifying glass. 

So, now you have a prospective that is not sour grapes, just the facts.

They, like other companies need to learn to set the correct expectations but in this economy, they like others can get away with not. However it is amazing how they keep both good people and company commitments.

IH82BL8
 MCSM, MCTS, MCIP, CCDP
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#9 UPDATE EX-employee responds

Ex employee, thank goodness

AUTHOR: Ex employee (Thank goodness!) - (United States of America)

This company alomost ruined my career by luring me into this dump of a work place. The best way to descride all the so called "upper level management" executives is immature, unitelligent lo-life animals who think they are making moves and bringing in "so much business". Are you kidding me? you call this business? Not only do they rip off their own clients but the contractors (who are their own employees) too! It is ridiculous and I will forever persuade anyone I know being contacted by them run the other way! Far from a professional enviroment, unstable work environment, very very low pay and commision structure. The two that started the company are complete jacka**es, who feed into and encourage all of this by holding occassioal "sales conferences" with a goal to get everyone drunk- the funny part is, the people they do hire think this is SO cool and run around like hooligans thinking they are part of a "cool" company- Doesn't really take long after that to realize what they have gotten themselves into, hence the EXTRMELY high turnover rate.

Moral of the story- your better off sitting at home making no money then joining this scam of a company. Save yourself and your career PLEASE!!! Hope this helps!
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#10 UPDATE Employee

No problems with insight here...

AUTHOR: j0vian - (USA)

Short and to the point. I am a subcontracted worker for Insight Global and many other IT contract jobs. While they dont send me enough work to pay the bills, the are the best paying and fastest paying contracts that I have gotten. So far I have completed around 6 short term contracts and Im satisfied with their service. My pay rates range from 15 per hour and up to 22 per hour and on  a long trip they pay for the drive time there and back.
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#11 UPDATE EX-employee responds

Ex IGI workers

AUTHOR: ExIGIEmployee - (United States of America)

I worked at Insight Global for only over a year and a half, and can say that almost everything in the initial report is true.  That being said, this person is clearly not cut out for a job in this company or industry.  For starters, Insight Global promises the opportunity to make a lot of money under the guise of the "work hard, play hard" mentality and they are absolutely right.  Everyone I know who lasted over a year, and made that promotion was making far more money than anyone else their same age.  In my second year there, I was on track to make around $115k which is more money than I will be making after I start working for a blue chip company with a top 20 MBA degree.  It is definitely a high pressure environment, and you can be micro managed at times, but that is what works for them and if you are cut out for the company or a high performer you will reap the rewards ten fold.  I would likely be making $150k if I stayed, but left because I always saw myself as a "corporate" kind of person.

I'd also like to comment on the $14/hour comment, because what the original poster wrote paints an inaccurate picture.  Most likely that contractor was making $12/hour or $10/hour in a previous job, so that $14/hour is a legit raise and they take the job.  One thing that the estranged young folks who think it's bad don't realize is that every company does this.  You work for a fortune 100 company, and they likely can pay you much more than they offer you. 

Another huge benefit of the company are your fellow workers, because almost every person who works there is a really cool person, and are fun to be around. Going to lunch with them is actually pretty fun, and while corporate jobs don't require it, it definitely helps you move up in organizations as well. 

Finally, I thank Insight Global for vastly improving my communication and presentation skills.  Like it or not, "EVERYTHING COMMUNICATES" and the way you present yourself is huge, not just in sales, but in any job if you want to move up the ladder.  The big public companies can't hone these skills, or come right out and say it out of fear for a lawsuit.  Anyone that works at Insight Global should be thankful that they are getting this type of training, because it pays off no matter what your career path may be.

Finally, I am giving the perspective of someone who has worked for Insight Global, corporate America, and again gone through the recruiting process from a top 20 MBA program.  I encourage anyone who is thinking of working there as a first job to take all of these things into perspective.  You can make the money they promise (which is more than anyone I know that age), but you will work hard and it is a high pressure environment - which is fitting for all of the potential money you can make.
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#12 Consumer Comment

Age discrimination. Is this a practice at Insight Global, Atlanta?

AUTHOR: beklear - (United States of America)

Hello former Insight recruiters and contract employees. I live in Atlanta and was recently contacted by Insight regarding an IT project. As we discussed my background and availability, something didn't seem right when talking with recruiter. As we moved forward to set up a face to face with a hiring manager of the company I would be working for, I was asked by the recruiter to provide my birth date and last four digits of my social in order to start the hiring process. A few days later I am no longer a viable candidate for the job. Is this a form of age discrimination practiced by Insight? Is there any one here that has had an issue with Insight Global in Atlanta? Please respond asap.

Regards
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#13 Consumer Comment

Age discrimination. Is this a practice at Insight Global, Atlanta?

AUTHOR: beklear - (United States of America)

Hello former Insight recruiters and contract employees. I live in Atlanta and was recently contacted by Insight regarding an IT project. As we discussed my background and availability, something didn't seem right when talking with recruiter. As we moved forward to set up a face to face with a hiring manager of the company I would be working for, I was asked by the recruiter to provide my birth date and last four digits of my social in order to start the hiring process. A few days later I am no longer a viable candidate for the job. Is this a form of age discrimination practiced by Insight? Is there any one here that has had an issue with Insight Global in Atlanta? Please respond asap.

Regards
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#14 General Comment

THIS COMPANY IS A TOTAL RIPOFF

AUTHOR: Anonymous - (United States of America)

Hello Everyone on the Internet.

Let me tell you what happen to me. I receive a call from Insight Global a week before my birthday about a position at Ace Hardware in Oakbrook, Illinois. I made a appointment and went into the office and did all the paperwork as ask to do. I was so, so happy, I mean happy.

The recruiter I met with was very nice (I thought). We talked for a long time and then the account manager came in and met with me as well. She told me about the position which was accounts payable and then she said "...YOU ARE HIRED"... I was elated, so happy. I thought to myself what a great birthday.

I went that same day (in the rain) to take the drug test and the recruiter said she will get back with me after my test results came back and my background came back. Well everything came back okay. I knew it would because I have a great background. 

The recruiter sent me an e-mail and told me I would be starting the job on that Wednesday, 9/21/2011. I was so happy and this was the best birthday ever. Well the next week I never heard from anyone. I called and was put on hold for a long time. I MEAN A LONG TIME. I called back and the account manager came to the telephone and told me the job was not going to be starting on Wednesday because Ace Hardware said things were very slow. I WAS DEVASTED AND I STILL AM because I actually received another offer that same week and turned it down.

I am thinking about suiting. IF ANY ATTORNEY SEE THIS PLEASE TELL ME IF I CAN SUIT OR NOT.

A COMPLETE RIP OFF COMPANY.
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#15 Consumer Comment

This company is a scam

AUTHOR: dbvelez - (USA)

Insight Global had called me about a job offer for this small government contract company. They asked me what my interest were and I explained to them that I was interested in network administration and systems administration. Granted she explain part of that right however the other part was exagerated. She said I was going to be working with switches installing them configuring them and doing all this work. She did mention that I would be the only IT person working there however I did not know I would be the ONLY IT person working in that business. It wasn't that she lied to me but she overly exagerated the role for which I would be full filling. So upon agreeing to work for this company they put me through this 2 or 3 day working interview. At the time I had a job and originally I was quoted a 2 day interview so I took 2 days off. Once I got there to work for the company they are saying that it's a 3 day interview. So I do this three day interview and in those three days I shadowed the previous IT individual to get an idea of what I would be working with. All three days people were just freaking out that this broke and that broke and fix this and fix that and everyones problems had priority over the other persons problem. Most of it was user error and upon explaining to the user how to prevent it they give the yeah yeah whatevery response and 5 minutes later the same thing is broken again. You know this is a typical help desk environment and this should be expected. But there was no organization and they even had a ticket system that had not been used in ages. Even though there was a server room that I would manage and a network setup that I would manage as well being the ONLY IT guy made the bigger responsibilities hard even next to imposibile to handle because of the small issues that were going on. I expected to be the IT guy at that location and that I would be coordinating with a handful of other IT individuals in other locations. That was not the case and the overall working environment was not clearly explained to me. So upon conclusion of my 3 day working interview I gave Insight Global my response that I did not want to work for the company. The next day I got an interview with Northrop Grumman offering me a 50,000 a year contract. The recruiter called me back wanting to discuss what happend and I explained my concerns. One of which was also the pay being so low at 16 an hour for those kinds of responsibilities. I get a call later from her trying to get me back to the company and she changed the pay rate to match 50,000 a year. I thought about it but declined. She said that was okay and that I would get paid for those three days at the rate originally agreed upon. Weeks go by and I see and hear nothing from them. I send them an email here and there and at first she was saying that because I didn't work the full 6 months the company was not going to pay Insight Global for those 3 days. She said she had to submit an approval to get Insight Global to pay for those 3 days instead. A month goes by and I try pinging her once or twice a week. Next thing you know it calls don't get answered, voicemails don't get responded to, and emails never get replies. So for one week straight I keep pushing the issue and calling her and finally she answers and she explains that it's in the aproval process and that these things take time. What bothers me the most is that she could not even respond to an email and say just that. I had to keep bugging her for a status update. She busy yes I understand but email responses don't take more than 5 minutes. So whatever she has poor comunication skills. However I am still here about a month and a half later still waiting for my check to get approved so that I can get paid for the 3 days that I worked. Now you're probably thinking 3 days big woop you're making 55,000 a year now what are you complaining about. For me every minute of my time counts and for Insight Global to make an agreement with me and then change their mind because things didn't work out as they had hoped that is bad business. Not to mention you remember they had quoted me a 2 day working interview that turned into a 3 day interview because of lack of communication between the recruiter and the company? Well I had lost my job because I had to call in on the third day and being a contractor their they didn't need a reason to can me. I'm just lucky I had a fall back plan that worked perfect. But had I not I would have been unemployeed if the company did not decide to go with me. So whatever you do, do not work for this company period. Do your research on these contract companies. If anything when I typed in "Insight Global" in google it had suggested scam before I had even typed it in. It's not worth loosing a current job to this company and they can not be trust. That is the bottom line. You have heard it from recruiters who have worked there and you are hearing it from a consumer work worked for them.
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#16 Consumer Comment

Very good points

AUTHOR: Just a Contractor - (United States of America)

I am a professional contractor, have been one for many years and have worked for a number of the top contracting firms at $50/hour and up. Yesterday I was contacted for the first time by someone from this company who pulled my resume from Monster. Now, let it be said that Monster still works because I recently finished a great contract with a well-known company that found me via a Monster search. Yes, it still happens. However, I'd never heard of Insight Global until they called. The recruiter sounded rushed, there was a lot of background noise (talking) and the position offered did not quite match my skills. I got the sense he was stretching it a bit. 

I thought it was a bit odd but I went with it anyway because as a contractor, you always need to market yourself against a rainy day. What got me quirked was when the recruiter immediately wanted references and I told him to check out my LinkedIn account that has 12 recommendations from several former supervisors from several different companies where I worked as a contractor--and note that these recommendations are not from the recruiter, but the supervisor.  Anyone who has ever contracted will know this is not the easiest thing in the world to get because you are not an employee, but a contractor. Hence, these are more valuable.

His response was, "oh, we don't accept recommendations from friends." 

#1. Either he has no idea what LinkedIn is all about
#2. He doesn't care and just wants the names and phone numbers
#3. Definitely not a top notch contracting company because the other, high paying ones, have no problems taking my LinkedIn references. Half the time they even know or know of the recruiter I'd worked with before. It is a small world at that level.

In the end, I googled the company, found way too many see-sawing statements (it's really, really great to work here versus it's really, really awful to work here) and decided to file his email followup in the circular filing cabinet.

Sorry Insight Global. I've got bigger fish to fry with real companies who pay me top dollar.
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#17 Consumer Comment

young and unethical

AUTHOR: NOTHAPPYprjmngr - (United States of America)

Today, a phone call from an Insight Global (IG) recruiter led me to search the blogs for information on this company.  I have to say I agree with at least two of the points in the blogs regarding the IG staff recruiters:  they are young, and are unethical. 

1.  They're young. 
..And the attributes of youth are:  energy and passion .. also ignorance and arrogance.

Example 1: 
- I communicate my rate to the recruiter.
- Recruiter responds with what the job pays.
- His rate is $32 BELOW my rate.
- The arrogance:  he continues to ask if this is something i'd be interested in - multple times.. in different ways.
- The ignorance:  I sensed from him that he was completely unaware he insulted me.

Paralinguistic communication goes a long way as a recruiter - specifically:  tone and pitch.  His tone and pitch indicated that I should be willing to take the job simply because he told me so.  Not good.
 
2. unethical.

Example 2:
- The recruiter told me the position is a management position.
- The rate was in the teens.
- IT management positions do not pay in the teens.
- So logically, either contractor rate is severely underpaid by IG or the responsibilities of the position are falsified.  Or at the very least, the two facts - the rate and the position title - lend to suspicion of something 'not right'.

Not-to-mention...
- The recruiter's follow-up email requests FIVE references and detailed information on positions and companies I have recently  interviewed with including 'company, address, position, and phone number'!  First time I've been asked for this kind of information on recent interviews in 7 years. 
- Again, seems something is 'not right'.  One might suspect targeted solicitation.  And being suspected of targeted solicitation has a damaging affect on an HR Vendor's reputation with hiring management.

All this from one telephone conversation, and one follow-up email.  Imagine if I'd worked for them.  My suggestion to Insight Global:  value reputation and increase your ethical standards.  You insult the wrong manager and you lose business, but if you have a strategic policy of misrepresenting jobs or employing targeted solicitation you're violating the law..
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#18 UPDATE EX-employee responds

I grow weary of your ruse...

AUTHOR: anonymous - (United States of America)

This company is bad obviously. there is a reason why so many people are complaining. Secondly, all these rebuttals are from the employees of Insight Global. 

I wish I had read this before I took a job with Insight Global.

my list of complaints: 

1. bait and switch: they offer you a position, but it really isn't what they say it is. 

2. Insight takes a ridiculous amount of the money earned. Yes, i figured out how much the client was paying insight and what insight was paying me. absolutely horrid. 

3. lack of communication or better yet, none thereof. upon getting me into a position, i never heard from my recruiter again. 

4. Insight makes promises it CANNOT deliver. you cannot tell people you are offering them a temp to perm job if it is NOT a TEMP TO PERM job. Instead of the employer reaching out to IGI to hire you on as a fulltime employee, its IGI that pushes the employer to "buy out" your contract with IGI. this is how they make their money! that and comment #2. regardless of how you put it, it still boils down to preying on desperate people and selling them for a profit. Sounds familiar folks?

5. IGI's benefits package doesn't even exist. Why? for contractors you must be employed by IGI for 6 months before you are eligible to gain benefits. Its by no coincidence that most of their projects are a little shorter than 6 months and recruiters will not place you in another job. Hence, no benefits package for you. 

6. For months before my contract ended, I called my recruiter for the next position. I was assured something would come up. I never heard from the recruiter. Strangely, I found at least a dozen jobs I qualified for on their website. Basically, I failed to sell myself to the employers, so IGI won't even bother considering me for another position. refer to comment #4. 

truthfully, i can go on and on about this company and how poorly I've been mistreated. It certainly was not my work ethic as my supervisor repeatedly informed me how happy he was with my performance. This is the reason why I found out how much he was paying for me. He said i was worth it, but did i see much of that for MY hard work? nope! The employer could not hire me if they wanted to anyways. Insight was asking for WAY too much to sell my "contract" to them. 

Just think about it. This many complaints cannot be created by just disgruntled employees and contractors who were underachievers. Clearly there is something wrong here and all of you need to take heed to the warnings of the original poster of this report. I certainly wish I did. 

contractors and temp job seekers, please do not use this company regardless of what they promise you. there are plenty of other far more trust worthy companies that do not engage in such morally deprived business practices. good luck and god bless
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#19 General Comment

Sounds like hard work.

AUTHOR: j0vian - (U.S.A.)

Its true that when I am truly wronged I will file a rip off report. Your previous emplorers do sound like real corporate ball busters. Thats why I hate working for big companies in corporate america but it dosent sound like real rip off report material. I was only researching the company as they contacted me to do a subcontracted job and I was just making sure I would eventually be paid. 1- 2 weeks dosent sound too bad compared to some other contracting jobs I have done. I asked for $14 an hour and they offered me $18.00 . Ill let you know if I feel burnt though. Thanks
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#20 UPDATE EX-employee responds

Aint it the Truth

AUTHOR: Goose0616 - (United States of America)

I learned a very hard lesson from this company and I will most likely never work for a temp agency again.  Several years ago I was contacted by a gentleman about a job I had applied for.  He promised medical, dental, retirement packages and a really good wage, it was a full week of phone calls before he admitted identified himself as a recruiter working for Insight Global.  At this point he also admitted this was a temp to hire position and that this company "Hires from us all the time". 

My real problem did not start until I had been contracted and on site for about 7 months.  I was then notified that we were getting a pay cut of about 5 dollars.  I railed against this and pointed out a clause in the contract they gave me stating that  "Contract can not be altered unless both parties agreed and signed."  I was given no choice in the matter as my pay was cut by the very next pay check.  When I complained or tried to raise the issue with my recruiter or his manager I was threatened with termination and once I was accused of having anger issues. 

It was at this time that I found out that 1. the position was not temp to hire and never had been and 2. that the management could not extend my contract past a year.  When I contacted my recruiter he claimed that they have never done this before (even though in the department I worked in I was privy to the info that it was company policy) again I was threatened with termination if I did not continue my job or stop complaining. I just decided to suck it up and bust my butt the best I could.   As my contract neared it's end I was in regular contact trying to get a new position,  I was promised over and over again that "I always have new stuff coming up on my board" but never was contacted.

My contract ended the day before Christmas eve, I got contact from my recruiter, his manager or the management on site telling me that my contract was done.  I got an email telling me my access would expire the next day and to turn in my security access card.  Things were quite for about a month, my wife was pregnant and just before our daughter was born the recruiter started calling me again asking for W-2's from my past jobs, because he had something lined up for me and a back ground check was being run.

I faxed him one the documents he was looking for and did not hear from him for about 2 weeks.  Starting the week after my daughter was born he called me every day, at minimum of 2 time (if I did not answer the phone) asking me to sign a release so they could go into my tax records.  When I asked why it turned out that my background check was never completed from the previous company and an audit was being done, they needed my tax information not for a new job, but to clean up a mess they caused rushing me into the position.  He told me "If I don't get that information then I'm going to get fired." I offered him the number and web site for unemployment and informed him that if he called again I would report him to HR for harassment.

I have not heard from the company since and would not work for them if I did.
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#21 UPDATE EX-employee responds

Recruiting is a career

AUTHOR: Albert - (U.S.A.)

 I am sorry but when I saw this report, I had to reply. I love it when someone fresh from college gets upset because they actually have to work. Welcome to the real world and not the one on MTV in this one people have jobs and work for people that pay them to work according to standards. Guess what guy if you bust your butt and bring in the clients and candidates and hey actually do the job they hired you for you will get to the land were you make real money and are treated well. The issue is that this guy doesn't know who he got scammed by. This is a lesson for everyone reading this. The ones that scammed you are the Universities, Colleges and Alumni that lead you to believe that that stupid ring on your finger or diploma was going to open all doors for you. My mother always said "the truth will set you free...it may piss you off but it will set you free".

Allow me to explain. I have a BSBA in Marketing and an MBA in strategic human resources. And guess where I got my both of my degrees "online". Want to know how long it took me to become a SR. Project Manager once I decided to be one, 6 months and this was before my MBA. Want to know what I make an hour. And guess who got me a job when I could not find anything Insight Global. However I don't want you to miss my point it wasn't my degree (whatever you may think about online education is irrelevant) what you don't know is I spent 12 years in the Army, and 12 years as a Tech and assistant before I could even apply for a PM job. However, you know what has been the most invaluable experience I have ever had in my career.  It was working as a recruiter. I also learned how to interview how to maintain and build a corporate polish. I also learned to know what hiring managers are looking for.

One thing I used to tell all of my candidates is the company wants to give you the job let them: and I learned that as a recruiter. This is a lesson you have obviously missed but I hope you learn soon, because the world will not wait on you to catch up. The point is it is not Insight’s fault you thought that simply because you are a graduate, the world was your oyster, it is yours. They are a business and I certainly hope you learned from college what the purpose of a business is. I know I did (must be something they only teach in online colleges). Have you ever thought of doing some research or asking someone else? Insight Global is far from a swindle it is a job. One that if I am correct paid you about $30k a year to make phone calls. And at the same time mentor under an established recruiter with years of experience and more than likely a bunch of money in the bank, that could have thought you the trade but nope you wanted it all you spoiled brat grow up and go to work, Like the rest of us! It isn’t like TV is it?

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#22 UPDATE Employee

I agree Rip-OFF

AUTHOR: Luckyman2823 - (United States of America)

I work for the company as a contractor. I like the company I am contracted out to and had no problems with them. It's insight that I have the problems with. They don't remburse me for my expenses every week like they are supposed to. They say I have to wait till next week's pay and that they can't help. They had done it once or twice and gave me my money after yelling and threatening them with my lawyer. Now they did it again this week which is the 4th or 5th time they had done this. This isn't like 20 or 100 dollars were talking 500 plus. This week it was over 700 and they said "we will see what we can do and if not you have to wait till next week". then the lady i spoke to there said i was yelling and screaming at her and i was actually very calm this day. They got their money and now they are playing with mine. I have bills to pay and such so now i will have to contact my lawyer becuase i wont be able to pay some bills and my account might bounce because they are screwing with money that is owed to me. They say oh we can't do anything about it yes they can they just don't want to. I am leaving insight as soon as i can its not worth putting up with their lies and scams and ripping me off whats owed to me for the work i did. Don't work for this company they will do the same to you.
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#23 Author of original report

More Disheartening Information about Insight Global

AUTHOR: Anonymous - (United States of America)

I filed the original report, and there are two points I left out:

1) Contractors: First of all, stay away from this company entirely. If you get a call from a recruiter, say you aren't interested. But above all, Do NOT give Insight Global your previous manager references. They collect this information not to call your old bosses about you, but rather, they only use them as leads for new business.

So you say John Smith and Jodi Jones as your former bosses. They'll ask for their phone numbers, etc. all to "complete your file, get it on record, etc." Then they'll hang up and call your old bosses to see if they need any jobs filled, without ever mentioning you. It's a dirty way to get leads.

2)  Contractors: About 90% of the time recruiters call you and say they found a good fit for your resume, they are lying. They have no job for you. All they want to do is get all your information on file and get you in the office to meet their MBO's. They keep your info on file IN CASE something comes up, but they never have anything for you immediately.

Just, seriously, stay away from this whole company.
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#24 UPDATE EX-employee responds

Depends on the Person

AUTHOR: TXGirl - (United States of America)

Ok I worked for Insight Global on the East Coast for a year where the majority of the time I was an Account Manager. Although I no longer work there, I have to say that the company is NOT a scam. How this company is viewed is entirely up to the person.

The hours are long, however they DO tell you that in the interviews. I remember I was asked multiple times if that would be okay for me. Also, they say they work hard and play hard so that means "A" time is about work and work only. None of this should have been surprising. As for the cheerleading, A-type personality, I see where they were going with that. In order to be real successful you have to have that pep and ability to talk to anyone about anything. Trying to talk to some IT Directors over lunch can be difficult if they're not talkative people. So IGI hires people who can break that barrier and be likeable. That in turn will make those IT Directors want do work with you. That atleast worked for me.  

I personally decided to leave for a couple reasons.  The morale in my office was at an all time low. Turn over was REAL high and we had to bring other people in from other offices to help us but then they turned around and quit. I really didn't care for the micro-managing from my boss but that's just me. I'm not the type who likes someone constantly breathing down my back or constantly calling my phone and he did that to everyone.  But I understand he was doing his job. Some people may view that as a challenge or a way to motivate them. To each his own. After being there for just a year I realized I wasn't really happy going to work and I understand you won't like every aspect of your job but I was starting to dislike ALL aspects of it. The constant "cheeriness" was starting to take its toll. I mean some mornings I was not in the mood to get pumped up at 7am. Around 8 I'm okay but the moment you walk in that door you're supposed to put that "WOO HOO I'm Ready to WORK!" facade on and I couldn't immediately all the time. The last reason was due to hanging out with co-workers and managers all the time. I was newly married so this was a conflict for me. After spending 10 hours with my co-workers I didn't want to always HAVE to go to happy hour, but if I didn't go it was a big deal and my boss was wondering if I was unhappy at work or something. That was annoying sometimes. As for taking managers out, we would be out all night and it would happen often. Although that was fun, I wanted to hang out with my new husband and other friends too. So there was a conflict there.  

I did learn alot from the company about what I do and don't want in my career from my managers and job duties in general. My boss was trying at times but he was always professional and after working for other companies with different bosses, I have to say my IGI boss was very helpful in educating me on IT terms and the business in general. He was always in my corner so if I wanted to break an account he would go the extra mile to help me do it. Also, in the Account Manager role you are dealing with older executives on a daily basis. This allows you to mature professionally with your presentational skills, speaking skills and conversational skills very quickly which is a bonus for any other position you may have.

I would recommend this company to someone who is young, single, VERY competitive and can get anyone to like them. There are A LOT of successful people in this company and their strategy does work. It all just depends on the person.

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#25 UPDATE Employee

Sour grapes...

AUTHOR: Jdavidson12 - (United States of America)

Wow! This sounds like sour grapes to me. Let me guess, you weren't able to become extremely successful like many of your former colleagues. Instead of bashing one of the best and largest IT staffing agencies in the nation, why don't you look yourself in the mirror and question yourself and whether you had what it took to be successful or not. Everyone wants to achieve their goals and have a great career, but only a few of them want to put in the work to get there.


You complain about the work hours, you belittle college grads, and you obviously don't appreciate helping others get jobs. Do you understand that it is the hard work of the sales people that actually drives the business. The Account Managers work their tails off to find these job opportunities and earn the chance to work on them. Just so that they may turn around and have their dedicated recruiters find the right fit for their clients.


The bottom line is, you are not happy because you did not succeed. I mean, are you kidding me?! You are criticizing one of the best, biggest, and friendliest IT staffing agencies in the nation. Should we listen to your moaning or should we look at the numbers. There is no way Insight Global could dwarf other companies' growth over the past decade by being a scam.  Helping to get people jobs is something Insight Global takes very seriously and coming through for their clients is something they will stop at nothing to achieve.


Then again I have seen some of the same types of sour grapes complaining about Apple, Dell, and some of the best companies to work for in the nation. So I do understand that this type of cowardice blogging does exist.


So enjoy your boring dead end job with no driving force and no one around to care about your success....or lack there of.

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#26 UPDATE EX-employee responds

Please don't listen to these positive reviews.

AUTHOR: anonymous - (United States of America)

I worked for Insight Global for a year. I'm pretty sure that when I didn't HAVE to go out with my co-workers (which was almost every night), I cried myself to sleep. Right before I quit for another amazing job, which I am extremely happy with, they realized all the negative reviews they were getting online so they decided to get all the account/sales managers to write all over these types of sites to make them look better. It's all made up- everything they tell you is a lie- everyone was begging to get out if the economy was better. The only people that were happy were the people that worked their butt off to screw others over and are now making lots of money. Please, if I could offer anyone advice, stay so far away from this company. I still wake up with nightmares about IGI. If I ever saw my sales manager again, I might have a break down. Anything good written about this company is a sales or account manager writing it because they were made to. Bottom line: Insight Global is terrible, terrible, terrible.
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#27 UPDATE Employee

Insight Global- An Accurate Account

AUTHOR: IGI2004 - (United States of America)

I have worked as an internal employee for Insight Global since 2004.  I, like the person above, started with the company right out of college and have not yet had a regrettable experience.  Insight Global has provided for me the opportunity to learn, to teach, and to place hard-working people in jobs that have afforded them the opportunities they've always wanted and deserved.  I have become an advocate for the job-seekers of America through the vehicle of Insight Global- something I am very proud to share with so many others in our company.

 

Unfortunately, not everyone has had my same experience.  I am a believer that a person only gains as much as he/she gives to anything.  There is no substitute for hard work and that is not a principle that is instilled in everyone.  It is not easy to work for our company and we never tell anyone that it is.  We DO out-work all of our competition, which is the major reason why we are now the 14th largest technical staffing company in the country- accomplished in only nine years.  Our formula is simple: follow our proven system and become successful in a very short amount of time.  Obviously, the individual from Austin, Texas who had a bad experience did not fully grasp what it takes to actually be successful.

 

Yes, we do get in at 7am and there are plenty of reasons for that.  Our salespeople go on many meetings each day and anyone who has ever commuted knows that the earlier you begin your drive, the less traffic you will face, and you will always be on time.  Furthermore, our competition comes in at 8am.  The extra hour we give ourselves in the morning allows us to have the resumes of the most qualified candidates for all of our open positions in our clients inboxes before our competition.  We also use this hour for training classes for our recruiters so they can polish their skills.  By the way, we tell every internal candidate that we start at 7am in their first interview.

 

Why a person would complain about wearing a suit to work is beyond me.  Why does anyone wear a suit to a job interview?  The accepted logic behind this is that the only way to fully reciprocate the interviewers gracious use of their time for you is to put your best foot forward.  Wearing anything less than a suit is not making the best first impression you can make.  Our clients, our candidates, and our contractors deserve the best service we can provide for them and it starts with looking as professionally as we possibly can.  And, our offices are an average of 3,000 sq. ft.

 

Our incentive trips are for the best of the best in our company (hence, the definition of an incentive trip).  The only time you can win a trophy for achieving nothing is when you received your participation trophy in Little League.  Fortunately for us, about 37% of our eligible workforce won the incentive trip in 2009.  Most incentive trips Ive ever heard about require top 1-5% performance in the company.  Once again, hard work equals success.

 

This doesn't resemble a real work environment. You aren't allowed to make copies during the day. Bathroom trips must be hurried. There is a A and B time. A time is 8-5, and you must dialing the phone nonstop. All other administrative tasks must be completed before 8 or after 5. As you can see, it made for some long days.

 

Austin, Texas can have his opinions, but there is absolutely no merit or truth to any of the above statements.

 

A major reason why our company is so successful is because of the people we hire.  We absolutely encourage going out to lunch with your peers everyday to take a break from being in the office.  Our people are very close and our company culture is a very social one.  Most people end up building life-long friendships with each other because of their time here.  It is easy to see that most employees WANT to spend time with each other as much as time will allow.  It is this culture that keeps us growing and keeps our environment such a positive one.  Austin, Texas was never in a hiring role while he was with Insight Global, nor would any account manager be that he got his bogus information from, past or present.  Again, his statement about hiring is not factual and has no merit.

 

Our company has turnover.  Every company has turnover, especially in the entry-level role.  Although we do not only hire college grads, many of them are.  They are still trying to figure out exactly what they want to do with their careers and our recruiting role is not right for everyone.  The reason we do not require a two weeks notice is because we do not believe that once someone has made the decision to seek other employment that he/she will be putting forth maximal effort in their current role.  A lot of our business is time-sensitive and the world-class customer service we provide is very important to us, our clients, our candidates, and our contractors.  If we have someone who is ready to leave, that person will most certainly not be helping us display the type of service with which these people have become accustomed.

 

Sales is a tough career.  I can completely understand why Austin, Texas would shy away from the sales role.  There is a lot of rejection and not everything goes to plan on a daily basis.  You must be a very mentally tough individual and extremely driven to succeed.  And, we pay all of our contractors exactly what they ask us for to be happy.  If we cannot provide them the salary they deserve and desire with one particular job opportunity, we wait to find them another one that is a perfect fit.

 

Both our account managers and recruiters have certain standards they are held to every week.  There is, in fact, no standard for how many personal interviews a recruiter does.  They are required only to interview as many people they feel necessary to fill the job orders they are working on.

I feel sorry for Austin, Texas.  I believe we failed him as a company.  It sounds as if he lacked a strong mentor to teach him the correct, most efficient way to do his job and I only hope we can be forgiven for that mistake.  Luckily, we have enough strong mentorship throughout our company to continue to grow faster, provide the highest caliber customer service, and put the most highly-qualified business professionals to work in the country.  Im quite positive, based on personal experience, of course, that our Fortune 500, 1000, 2000, and the rest of our client base would never do business with a company running a scam.  Scams are for complacent, lazy individuals who look for quick ways to make money, not caring about tomorrow.  I dont believe our almost decade of hard work and rapid growth will be seized by the government soon.  As a matter of fact, the Federal Government granted us a top secret clearance so they could continue asking for our services everyday.     

 

 

 

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#28 UPDATE Employee

An Unfortunate Rip Off Report

AUTHOR: Samuel_411 - (United States of America)

Unfortunately, it appears this person had a very unfortunate experience with my company Insight Global.  It is disappointing to read a report like this on my company, especially because Insight Global is such an important and essential part of my life.  I have spent the best 7 years of my professional career with this firm, and have learned more in 7 years than many may learn in a lifetime.  This company makes their living on turning young and ambitious individuals into seasoned and successful business leaders.  I am compelled to respond for I am one of these people, who was given an opportunity and am blessed to have found such a great organization.

First off, I would like to apologize to this person on behalf of my company for their experience.  If someone feels this mistreated, I have to believe that an individual in one of our offices failed to be a good mentor to this person.  We have a mentor system in place to teach young people how to be successful, and from reading these words, it is clear that the big picture was not taught to this individual and that we failed to give this person proper training.  I am very sorry that this lack of teaching and training wasnt caught earlier, so that this person may have had a better experience working in one of our many successful offices.

With that being said, this report is riddled with statements that are false, and should be taken as nothing more than an angry rant.  This individual writes that "The company will never hire anybody other than college graduates."  I myself was hired at Insight Global after several years of professional experience.  I also have hiring responsibilities with the firm, and 50 % of my current team was hired with professional experience. 

This person also stated, "You learn no skills, nor anything about the real workforce"  This couldn't be any further from the truth.  You learn how to interview, how to make great hiring decisions, and how to deliver world class customer service to customers.  As an Account Manager with our firm, you learn how to develop customers, build key relationships, and network within the corporate structure.  You learn everything their is to learn about business development, client relations, staffing procedures, contracting and consulting.  (And yes, we do play golf with our customers!)

This person also wrote, "They tease you with incentive trips to Cancun."  My only response to this is that the company paid for over 100 people to go to the Bahamas in 2009.  Almost 25 % of our company won a sales contest last year, and earned an all expenses paid trip. 

I can continue to read through this report and site each individual false statement, but unfortunately there are so many terrible generalizations and slanderous remarks that it would be an exercise in futility to highlight all of them. 

There are in fact only two true statements that I found in the enitre report, which I would like to highlight:

1) We do get into the office at 7:00 am, as many successful business men and women do each day.  This allows us to start our day early, get a jump on our competition, and win over clients on a daily basis.  It also allows us to get our candidates resumes into our clients hands first, so that we may have a better chance of placing our candidates. 

2) The company is growing so fast because we have stumbled upon a formula that works.  We hire hard working and motivated individuals that dedicate themselves to a great company and a fruitful career, and the foundation of our business is great customer service.  We have over 3,000 consultants currently on our payroll, working on long term contract assignments for our customers.  This means we have found jobs for over 3,000 people in the last 6 months.  We have also been one of the fastest growing companies in technology staffing for the last 4 years, and I encourage anyone reading this to look us up in the Staffing Industry Analysts reports from the previous 4 years.  There are very few companies in our business that can report these facts.

I hope that this individual does find a career that is better suited for him or her, so that they may find the same professional and personal satisfaction that I have from Insight Global.  For any outside individual that has read this report and my rebuttal, I hope that you are able to interact with one of my many colleagues nationwide, or have the pleasure of working with our firm, so that you may have your own personal experience with Insight Global and see for yourselves why we have had the success and growth that we have had in the market place. 

 

 

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