• Report: #819875

Complaint Review: Instant Checkmate

  • Submitted: Sun, January 08, 2012
  • Updated: Thu, February 23, 2012

  • Reported By: AngryNewJerseyan — New Jersey United States of America
Instant Checkmate
Las Vegas, Nevada United States of America

Instant Checkmate instantcheckmate.com BEWARE, Fraudulent charges!! Lost $59.16! PLEASE Report to the GOVT at website listed here: Las Vegas, Nevada

*General Comment: follow the link for terms and conditions in the text below this clearly states how the billing system works and why you received the charge of 59.16, u pay 6 mnths up front to revieve a 10 dollar dsc

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I signed up for a $9.95 trial and was later charged $59.16!!! I read all the terms and conditions, this was completely unauthorized! I'm very upset about this loss of money and being a victim to internet fraud so I found a site where you can report it to the government for further investigation. If you have had this happen to you, PLEASE take the time to do this:

http://www.ic3.gov/default.aspx
This is a .gov site, so you can trust it.

I have read all the complaints about their customer service and further charges upon request of refunds, so I haven't even bothered to call them, Im just hoping enough people will report their story, so instantcheckmate will be DONE with and this won't continue or happen to anyone else.

This report was posted on Ripoff Report on 01/08/2012 10:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Instant-Checkmate/Las-Vegas-Nevada-/Instant-Checkmate-instantcheckmatecom-BEWARE-Fraudulent-charges-Lost-5916-PLEASE-Re-819875. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

follow the link for terms and conditions in the text below this clearly states how the billing system works and why you received the charge of 59.16, u pay 6 mnths up front to revieve a 10 dollar dsc

AUTHOR: anonymous - (United States of America)

instant checkmate clearly states several times on their webpage that the following site is used for public records investigating. the key word is public record which does not pertain just to criminal records. this does however provide public housing, marriage, death, and contact information as well as open public unsealed criminal records as well. it also does state in the disclaimer that in some cases depending on the state, that particular state might be back logged up to 5 years on those public criminal reports so certain reports might not be available to date. If you have any type of public record, your name will appear on this site. this does not mean you have a criminal record it just states you have open public records pertaining to the specific name searched. every account does have a criminal record section, if you do not have a record it will state no criminal records found in that section. It is very important to read the disclaimers and the terms and conditions as well what the site provides before you criticize a company online for other potential customers to read about. I have had this service for a total of 4 months and i have had nothing but good experiences with the staff and company, but of course i took the time to read about the site before i just put in my information or a pointless complaint.

disclosures
Please do not use InstantCheckmate.com as a substitute for your own due diligence, research or caution when investigating others. While we strive to provide the most helpful information we can, we do not represent or warrant that the results we provide will be 100% accurate or up to date. There may be criminal history and/or other records that are not present in our results for a variety of reasons and users should be aware of such possibilities. Instant Checkmate does not provide private investigator services and this information should not be used for employment, tenant screening, or any FCRA related purposes. Instant Checkmate does not make any representation or warranty as to the character or the integrity of the person, business, or entity that is the subject of any search inquiry processed through our service.

links for terms and conditions and privacy pollicy
http://www.instantcheckmate.com/privacy_policy
http://www.instantcheckmate.com/terms_conditions

as well i provided frequently asked questions from the sites FAQ link to give a breif description of how and why your name would appear on the site.

What is InstantCheckmate.com?InstantCheckmate.com provides you with the most useful, detailed and important information on just about anyone. Whether researching criminal history, phone numbers, addresses, demographic data, census data, or a wide variety of other information, we help thousands of Americans find what they're looking for each and every day.Where do you get the data for these reports?InstantCheckmate.com compiles reports from millions of public records including information provided by state and local governments. All of the information contained in our reports is part of what is referred to as the "public record."What are the benefits of InstantCheckmate.com?Unlike most of our competitors, InstantCheckmate.com allows our members to make informed decisions about the people in their lives on a budget. While most background check providers charge a per report fee, InstantCheckmate.com members have the ability to perform unlimited searches for a low monthly rate.How do I cancel my membership?Our number one goal at InstantCheckmate.com is customer satisfaction. If you wish to cancel your membership, feel free to call one of our excellent Customer Support staff at 1-866-490-5980 between the hours of 5:00AM to 7:00PM PST Monday through Friday and 5:00AM to 6:00PM PST on Saturday and Sunday.Will I be billed every month for this service?The Instant Check Mate website offers three basic membership plans. All membership plans are billed up front for the entire term selected. By default, all plans are scheduled to renew automatically when the selected term comes to an end. If you do not wish to continue the InstantCheckmate.com service, call one of our excellent Customer Support staff at 1-866-490-5980 between the hours of 5:00AM to 7:00PM PST Monday through Friday and 5:00AM to 6:00PM PST on Saturday and Sunday.Can I sign-up over the phone?Currently, customers may only sign up for InstantCheckmate.com over the internet.How do I remove my information from your site?If you would like to remove your information from our site, please visit our opt out page.How do I change the password for my account?To update your password information: 
Log in to your InstantCheckmate.com account with your username and password. Click the "Edit Account Info" link located in the upper right hand corner of the main web page. Enter the new password in the appropriate field. Click on "Change Password".
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